Configuration Management Training in Uppsala

This instructor-led, live training in Uppsala (online or onsite) is aimed at system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool utilized to automate the provisioning, configuration, and management of infrastructure across servers and various environments.

This instructor-led live training (available online or onsite) targets beginner to intermediate system administrators who wish to leverage Puppet to automate system configuration within a Master-Agent environment.

Upon completing this training, participants will be equipped to:

• Install and configure Puppet on both master and agent systems.
• Write and apply Puppet manifests to manage configurations effectively.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and resource ordering in Puppet manifests.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

Course objectives: Understand the basics of Ansible Learn how to install and configure Ansible Explore the core components of Ansible: Playbooks, Modules, and Inventory Implement automation tasks using Ansible Execute Ansible Playbooks to manage and automate remote servers

Managing Configuration with Ansible equips system administrators with practical techniques for automating Linux and Unix infrastructure. Covers core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. Examines proven methods for YAML syntax, conditional logic, vault encryption, and rolling update strategies. Helps professionals standardize deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led, live training in Uppsala (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led, live training in Uppsala (online or onsite) is aimed at system operators and administrators who wish to use Foreman and Katello to manage and monitor their servers and infrastructures.

By the end of this training, participants will be able to:

• Set up Foreman to automate provisioning and configuration of systems.
• Install Katello to implement its content management features to create, organize, and manage repositories.
• Track infrastructure changes using Foreman's reporting and monitoring features.

This instructor-led live training in Uppsala (online or onsite) is intended for system administrators who wish to utilize Microsoft SCCM to manage infrastructures.

By the end of this training, participants will be able to:

• Use the Configuration Manager console for infrastructure management.
• Configure public key infrastructures to secure Microsoft SCCM.
• Perform advanced application deployment and troubleshooting.

SaltStack, often referred to as Salt, is an open-source, Python-based configuration management tool designed to automate the provisioning of both hardware and software within IT environments. It has gained widespread adoption as an orchestration solution for cloud and IT operational contexts.

Through this instructor-led live training (available onsite or remotely), participants will gain hands-on experience in deploying SaltStack. You will actively engage in setting up, configuring, provisioning, optimizing, and troubleshooting a group of servers within a simulated cloud environment.

Upon completion of this training, participants will be able to:

• Install and configure SaltStack
• Automate administrative tasks associated with infrastructure
• Provision and manage new code and application packages
• Develop reusable configuration templates
• Utilize SaltStack for system monitoring
• Formulate strategies to optimize infrastructure
• Diagnose and resolve SaltStack and environment-related issues

Audience

• System administrators
• DevOps engineers

Format of the Course

• A blend of lectures, discussions, exercises, and extensive hands-on practice

Notes

• To arrange customized training for this course, please contact us.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets originating from email, chat, phone, and social media into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow while ensuring that customer data remains within your own infrastructure.

This instructor-led live training, available either online or onsite, is designed for intermediate support managers and system administrators who aim to utilise Zammad to transition from cloud-based helpdesk platforms to a self-hosted, sovereign ticketing system.

Upon completion of this training, participants will be equipped to:

• Install Zammad via packages or Docker with PostgreSQL.
• Configure email, chat, and API channels for ticket ingestion.
• Design workflows, escalations, and SLA timers.
• Establish role-based access, groups, and organizations.
• Integrate with knowledge base, reporting, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical applications.
• Hands-on implementation within a live laboratory environment.

Course Customization Options

• To request tailored training for this course, please contact us to make arrangements.