Online or onsite, instructor-led live IT Operations Analytics (ITOA) training courses demonstrate through interactive hands-on practice how to apply ITOA practices to measure, analyze and improve the performance of IT operations.
ITOA training is available as "online live training" or "onsite live training". Online live training (aka "remote live training") is carried out by way of an interactive, remote desktop. Onsite live IT Operations Analytics (ITOA) trainings in Skåne can be carried out locally on customer premises or in NobleProg corporate training centers.
ITOA is also known as "advanced operational analytics" or "IT data analytics".
This instructor-led, live training in Skåne (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.By the end of this training, participants will be able to:
Understand the architecture and components of BMC Remedy ITSM.
Configure and customize forms, workflows, and applications within Remedy.
Implement effective incident and problem management practices.
Manage change and release processes efficiently to minimize risks.
Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
This instructor-led, live training in Skåne (online or onsite) is aimed at managers who wish to apply ITOA practices to measure, analyze and ultimately improve the performance of their IT operations.
By the end of this training, participants will be able to:
Apply big data analytics technologies and practices to large datasets generated within an IT department.
Discover complex patterns in large volumes of IT system availability and performance data.
Process and analyze data to gain business insights into issues and opportunities.
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