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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Identifying customer needs
  • Market and competitor analysis
  • Assessing market size for specific customer problems or needs
  • User segmentation and persona creation
  • Defining product vision, purpose, and strategy
  • Prioritization based on value and effort
  • Creating value maps and defining desired outcomes

2. Developing the Product

  • User-centered design (UX/UI)
  • Iterative and incremental development using cross-functional teams (Scrum)
  • Backlog management and crafting user stories
  • Early validation methods (MVPs and experiments)
  • Establishing key product metrics
  • Practical Design Thinking workshop
  • Prompt engineering for leaders (applying AI to products)
  • Data-driven design approaches
  • Service design blueprints (service mapping)
  • Expert session on backlog management and prioritization

3. Launching the Product

  • Release and roadmap management
  • Go-to-market strategies
  • Customer onboarding and post-launch experience measurement
  • Capturing feedback in the production environment
  • Aligning with marketing and sales teams
  • Constructing the product funnel and monitoring dashboards

4. Realizing Value

  • Product metrics (NPS, DAU, retention, etc.)
  • Monetization and pricing models
  • Funnel analysis
  • Customer value assessment (LTV, CAC, ROI)
  • Data-driven iteration
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Product P&L
  • Business case development

Summary and Next Steps

Requirements

  • Proficiency in core banking operations.
  • Background in developing digital products.
  • Foundational knowledge of AI principles.

Target Audience

  • Product managers operating within the banking industry.
  • Leaders driving digital transformation initiatives.
  • Banking experts involved in designing AI-integrated products.

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