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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Module 1: Cybersecurity Essentials for Employees

  • Threat introduction: Understanding cybersecurity and the critical role of every employee.

  • Digital hygiene and password control: Crafting robust passwords, utilizing password managers, and adhering to the "unique password per service" principle.

  • Clear desk and clear screen policies: Ensuring physical information security within office spaces.

Module 2: Phishing and Social Engineering – Identifying Threats

  • The psychology of attacks: Defining social engineering and understanding why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Phishing anatomy: Analyzing message headers, concealed links, and malicious attachments (using exercises based on real-world examples).

  • Alternative attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).

Module 3: Secure Remote and Mobile Work

  • Network security: The risks of public Wi-Fi networks (in cafes, transit) and the correct use of a VPN.

  • Device protection: Implementing disk encryption, screen locks, and avoiding untrusted USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and maintaining data separation.


Tools, Law, and Incident Response

Module 4: Cybersecurity within the Microsoft 365 Environment

  • Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint (avoiding broad "anyone with the link" access).

  • Communication and collaboration: Safely utilizing Microsoft Teams (managing external guests, controlling shared files).

Module 5: Personal Data Protection and GDPR in Practice

  • Information classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily operations: Identifying common errors that lead to personal data breaches (e.g., misdirected e-mails, failure to use BCC).

  • Data sharing and disposal: Protocols for securely transferring information to third parties and permanently destroying documents.

Module 6: Responding to Security Incidents

  • Incident identification: Recognizing what constitutes a breach (lost devices, ransomware infections, accidental phishing link clicks).

  • Reporting procedures: Determining who to notify and the required timeframe (involving the IT Helpdesk, Security Officer, and Data Protection Officer).

  • Golden rules of response: Isolating the device from the network, maintaining composure, and strictly avoiding improvised "fixes" or evidence deletion.

Requirements

  • Fundamental proficiency with computers and web browsers.

  • Routine engagement with a standard office setting (e-mail, messaging applications, document processing).

  • No specialized IT expertise is necessary – all technical concepts are presented through the perspective of business value and routine processes.

Target Audience

  • All office and administrative staff, along with mid-level managers, regardless of their specific department.
  • This training is especially advisable for employees working in hybrid or fully remote arrangements.
  • Regular users of the Microsoft 365 ecosystem.

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