Course Outline
Foundations, Social Engineering, and the Work Environment
Essential Cybersecurity for Staff
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Understanding threats: Defining cybersecurity and explaining the critical role of every employee.
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Digital hygiene and credential management: Crafting robust passwords, utilizing password managers, and adhering to the unique password rule.
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Physical information security: Implementing clear desk and clear screen policies in office spaces.
Phishing and Social Engineering – Detecting Threats
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Attack psychology: Explaining social engineering and why cybercriminals exploit urgency, fear, or authority (including CEO Fraud and BEC).
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Deconstructing phishing: Analyzing message headers, concealed links, and malicious attachments using realistic case studies.
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Additional attack vectors: Covering Vishing (voice phishing) and Smishing (SMS phishing).
Securing Remote and Mobile Work
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Network safety: Explaining the risks of public Wi-Fi networks (e.g., in cafes or transit) and demonstrating proper VPN usage.
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Device security: Implementing disk encryption, screen locks, and avoiding untrusted USB drives.
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BYOD compliance: Establishing guidelines for using personal smartphones for business and ensuring data separation.
Tools, Regulatory Compliance, and Incident Response
Cybersecurity Within the Microsoft 365 Ecosystem
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Access verification: Applying Multi-Factor Authentication (MFA/2FA) for secure account login.
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Safe data sharing: Managing file and folder permissions in OneDrive and SharePoint to prevent unintended "anyone with the link" access.
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Secure collaboration: Using Microsoft Teams safely, including managing external guests and controlling shared files.
Personal Data Protection and GDPR Application
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Data classification: Distinguishing between public, confidential, sensitive, and personal information.
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GDPR in daily operations: Avoiding common errors that lead to data breaches, such as incorrect email recipients or failure to use BCC.
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Data handling and disposal: Adhering to rules for secure third-party transfers and permanent document deletion.
Managing Security Incidents
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Breach identification: Recognizing incidents such as lost devices, ransomware infections, or phishing link clicks.
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Reporting protocols: Defining who to notify and within what timeframe, highlighting the roles of the IT Helpdesk, Security Representative, and Data Protection Officer.
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Immediate response guidelines: Isolating devices from the network, maintaining composure, and prohibiting unauthorized repairs or evidence removal.
Requirements
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Familiarity with basic computer operations and web browsers.
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Routine engagement with standard office applications, including email, messaging platforms, and document processing tools.
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No specialized IT background is necessary; all technical concepts are presented through the perspective of business value and daily workflows.
Target Audience
- Office and administrative staff, as well as mid-level managers, across all departments.
- Highly recommended for hybrid or fully remote personnel.
- Daily users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
