Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction
- Overview of Grafana and GLPI
- Grafana key features and capabilities
- GLPI key features and capabilities
Getting Started
- Installing Grafana and GLPI on different platforms
- Grafana basic configuration and setup
- GLPI basic configuration and setup
- Configuring data sources
Grafana Dashboard Creation
- Understanding dashboards in Grafana
- Creating your first dashboard
- Different visualization types and customizing panel settings
- Setting up alerts and notifications
- Alerting rules and conditions
Advanced Grafana Administration
- Managing users and teams in Grafana
- Access control and permissions
- Installing and managing Grafana plugins
- Backup and restore strategies for Grafana
GLPI Helpdesk and Ticketing
- Understanding the GLPI helpdesk system
- Creating and managing tickets
- Managing user requests and service fulfillment
- SLA management
- Setting up notifications and automated actions
- Email and notification templates
Advanced GLPI Administration
- Managing user accounts and permissions
- Role-based access control
- Extending GLPI with plugins
- Customizing forms and fields
- Backup and recovery procedures
- Routine maintenance tasks
Best Practices and Troubleshooting
- Best practices for efficient administration
- Security considerations
- Common issues and their resolutions
- Where to find help and support
Summary and Next Steps
Requirements
- Basic understanding of IT concepts
Audience
- System administrators
- IT managers
21 Hours
Testimonials (1)
Real world knowledge from someone in the industry
