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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Exploration of endpoint management principles and OpenUEM features
- Grasping the endpoint lifecycle and related management concepts
- Setting up the lab and preparing the testing environment
Installing and Configuring OpenUEM
- Setting up the OpenUEM server components
- Rolling out agents to Windows, macOS, and Linux devices
- Adjusting network and security parameters
Enrolling and Organizing Endpoints
- Registering endpoints within the OpenUEM console
- Categorizing and structuring devices for streamlined administration
- Assigning roles and permissions for administrative users
Fundamentals of Device Management
- Distributing software and updates to controlled devices
- Establishing policies and compliance configurations
- Observing device well-being and user activity
Patch Management and Automation
- Scheduling updates and automating patch distribution
- Verifying and testing software rollouts
- Adopting best practices for endpoint security and compliance
Reporting and Troubleshooting
- Creating reports on device status and operational activity
- Resolving common endpoint issues through basic troubleshooting
- Implementing monitoring alerts for proactive oversight
Capstone Lab and Practical Application
- Practical lab session: registering devices, rolling out updates, and overseeing endpoints
- Scenario-driven exercises to solidify understanding
- Reviewing and discussing lab outcomes
Recap and Future Steps
Requirements
- A grasp of fundamental IT support principles
- Practical experience with endpoint devices and various operating systems
- Basic knowledge of networking protocols and device configuration
Intended Learners
- IT support specialists
- Helpdesk technicians
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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