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Course Outline
Introduction
- Overview of OpsGenie features and architecture.
Understanding DevOps Pipelines
- How OpsGenie fits into a DevOps ecosystem.
Getting Started
- Setting up a profile.
- Navigating the UI.
Managing Users and Roles
- Inviting users.
- Role types and permissions.
- Creating and managing teams.
Managing On-call Schedules
- Configuring on-call schedules.
- Escalation policies.
- Adding rotations and participants.
Managing Alerts and Notifications
- Navigating the alerts list.
- Searching queries for alerts.
- Creating alert flows and fields.
- Managing alert lifecycle.
- Creating alert policies.
- Encrypting alert data.
Integrating OpsGenie with Other IT Tools
- Using OpsGenie's integration framework.
- OpsGenie with other Atlassian products.
- OpsGenie API integration.
- OpsGenie integration with other tools (Alert Logic, Amazon CloudTrail, Microsoft Azure, etc.).
- OpsGenie heartbeats for systems monitoring.
Incident Management and Reports
- Managing incidents.
- Investigating incidents.
- Collaborating during incidents.
- OpsGenie global and team reports.
Troubleshooting
Summary and Next Steps
Requirements
- Experience with system administration.
Audience
- DevOps engineers.
14 Hours
