Supply Quality Management Training Course
"Supplier quality" denotes a supplier's capacity to deliver goods and services to customers satisfactorily. "Supplier quality management" encompasses the tools and processes utilized to oversee supplier quality.
This instructor-led, live training (available online or onsite) is designed for supply managers and personnel who intend to adopt a quality-centric approach to managing suppliers.
By the conclusion of this training, participants will be capable of:
- Adopting a proactive and collaborative approach to enhance supplier quality.
- Clearly defining and communicating supply specifications and requirements.
- Exploring various Supplier Quality Management Systems (QMS) and applying an analytical approach to select the most suitable one.
- Utilizing a QMS system to continuously monitor, inspect, and audit supply chains.
- Ensuring that suppliers provide the highest quality products and services.
Format of the Course
- Interactive lecture and discussion.
- Extensive exercises and practice.
- Hands-on implementation in a live-lab environment.
Course Customization Options
- To request a customized training for this course, please contact us to arrange.
Course Outline
Introduction
Overview of the Supplier Quality Management Cycle
Reviewing the Product Life Cycle
Reviewing the Product, Product Design, and Materials Requirements
Reviewing Operating Funds and Budgets
Selecting a Supplier
Cultural Considerations (Local and International Suppliers)
The Impact of Supplier Internal Policies, Government Regulations, Compliance, etc.
Negotiation Strategies (Price, Duration, Exclusivity, etc.)
Managing Contracts and Other Legal Matters
Managing the Supplier Relationship (Trust and Partnership)
Selecting Secondary Suppliers
The Supplier Quality Management Process
Evaluating Supplier Quality Management Systems (QMS)
Implementing and Managing a QMS
Evaluating Purchase Price and Transaction Costs
Dealing with Price Changes ("Cost Out" vs "Price Down")
Managing Supplier Communication and Engagement
Tools and Processes for Monitoring and Evaluating Supplier Performance
Resolving Problems in Performance, Communication, etc.
Switching Suppliers
Standards and Certification
Future Trends in Supply Quality Management
Summary and Conclusion
Requirements
- Experience in Supplier Management
Audience
- Supplier Management Personnel
- Supplier Relationship Managers
- Quality Managers
- Audit Managers
- Quality Analysts
- Outsourcing Managers
- Vendor Development Managers
- ISO Compliance Managers
Open Training Courses require 5+ participants.
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