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Course Outline

Objectives:

  • Describe the operation of circuit-switched networks.
  • Contrast the characteristics of circuit-switched and packet-switched networks.
  • Detail the fields and flags within the IP header, including the DSCP field.
  • Explain and quantify the requirements for voice compression and latency within an IP network.
  • Identify the CODECs used in voice and video compression, such as G711, G729, and H.261/3/4.
  • Identify and explain the fields of the Real Time Transport Protocol (RTP) and Real Time Control Protocol (RTCP), including the transmission of DTMF tones.
  • Calculate bandwidth requirements for various voice compression algorithms.
  • Explain and demonstrate the necessity for security and encryption in VoIP.
  • Describe and explain the H.323 protocol stack.
  • Describe and explain call setup and signalling (H.225).
  • Describe and explain H.245, fast start, and tunnelling of H245.
  • Describe and explain SIP call setup.
  • Describe and explain SIP Servers.
  • Describe and explain SDP.
  • Describe and explain Soft Switching, including MGCP and H248.
  • Describe and explain the use of SCTP for backhauling signalling messages.
  • Describe and explain the significance of network latency and the need for Quality of Service (QoS) in the network.
  • Describe and explain the differences between reservation-based and prioritization-based QoS in an IP Network.
  • Describe the application of IntServ and RSVP in QoS.
  • Describe the application of TOS and DiffServ in QoS.
  • Describe and explain the need for multiple queues and intelligent packet scheduling at router/switch interfaces.
  • Describe the use of MPLS to deliver QoS in WAN environments.
  • Describe the use of VLANs to deliver QoS in LAN environments.

Practical Exercises:

  • Lab Exercise 1: Practical VoIP in the LAN.
  • Lab Exercise 2: Construct an IP network, place calls, and analyze RTP packets using Wireshark.
  • Lab Exercise 3: Place calls and analyze SIP packets using Wireshark.
  • Lab Exercise 4: Place calls and analyze H.323 packets using Wireshark.
  • Lab Exercise 5: Establish calls between PSTN and IP Networks.
  • Lab Exercise 6: Configure QoS and place calls to observe its effects.
  • Lab Exercise 7: Security and VoIP.

Equipment used in Practical Sessions:

  • Cisco 2600 and 2800 series voice-capable routers, and Cisco ASA 5505 Firewalls. IP telephones, softphones, and analogue telephones as needed. SIP client and server software as required.

Requirements

  • Delegates are expected to possess a working knowledge of TCP/IP.
 21 Hours

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