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Course Outline

Introduction to Artificial Intelligence in the Corporate Environment

  • Defining AI: Core concepts and practical real-world applications
  • Types of AI deployed in businesses (including chatbots, automation, and data analysis)
  • Identifying risks, limitations, and ethical implications

Practical Applications of AI: Security, Processes, and Communication

  • AI support for both internal and external communication channels
  • Information security: Best practices for responsible AI tool usage
  • Specific use cases and recommended tools for each department

AI and Productivity: Tools That Optimize Work

  • Leveraging AI for the creation of documents, summaries, and presentations
  • Utilizing AI as an assistant for research, organization, and task planning
  • Integrating AI with everyday productivity suites (e.g., Google Workspace, Microsoft 365)

Fundamentals of Prompt Engineering

  • The nature of prompts and their significance in AI interaction
  • Constructing effective prompts: Focus on clarity, context, and specific commands
  • Practical examples relevant to administrative and operational domains
  • Hands-on exercises using tools such as ChatGPT, Gemini, and Copilot

Best Practices and Planning for AI Adoption

  • Strategies for training teams to use AI safely and strategically
  • Establishing clear boundaries and internal usage policies

Summary and Conclusion

Requirements

  • A foundational grasp of corporate workflows and communication dynamics
  • Standard computer literacy skills
  • A keen interest in leveraging AI tools for productivity gains and strategic application

Target Audience

  • Administrative staff
  • Operations professionals
  • Team leaders and internal support personnel
 14 Hours

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