ISTQB Certified Tester Advanced Level – Test Manager (CTAL-TM) Training Course

Test Process Management

• Planning, monitoring, control, and closure.
• Managing stakeholder interests in hybrid testing contexts.
• Activities categorized by levels and test types.
• Adaptive planning approaches.

Risk-Based Testing

• Techniques for risk identification and mitigation.
• Success metrics and evaluation criteria.
• Comparison of 'heavy' and 'light' approaches.

Test Strategy and Improvement

• Selecting the project test strategy and approach.
• Defining SMART objectives and exit criteria.
• Process improvement using the IDEAL model.
• Analysis techniques and retrospectives for feedback.

Test Tools and Automation

• Application of lifecycle tools.
• Criteria for selecting tools and evaluating benefits and risks.
• Automated metrics and reporting.

Managing the Product

• Test metrics: examples, progress monitoring, and decision-making reports.
• Test estimation: key factors, techniques, and context-based selection.
• Defect management: workflow, stakeholders, and challenges in hybrid environments.
• Data-driven continuous improvement.

Managing the Test Team

• Assessing required competencies and skills.
• Team development, motivation, and work hygiene.

Stakeholder Engagement and the Value of Testing

• Understanding the cost of quality.
• Conducting cost-benefit analysis in testing.
• Presenting and communicating the value of testing.

Summary and Next Steps