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Duration 14 hours
Course Outline
Introduction to Enterprise AIOps Platforms
- Evolution of enterprise observability and AIOps.
- Role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem.
- Comparison of capabilities, including strengths, integrations, and applicable use cases.
Utilizing Splunk for AIOps
- Collecting metrics, logs, and events from varied sources.
- Developing searches, dashboards, and alerts for real-time visibility.
- Leveraging Splunk ITSI for anomaly detection and service health assessment.
Gaining Operational Intelligence with Moogsoft
- Moogsoft AIOps architecture and deployment strategies.
- Techniques for noise reduction, deduplication, and alert correlation.
- Automating and enriching incident workflows.
Achieving End-to-End Observability with Dynatrace
- OneAgent deployment and automatic service discovery.
- Using Davis AI for root cause analysis and predictive issue alerts.
- Monitoring cloud-native environments, SLOs, and service flow analytics.
Integrating Splunk, Moogsoft, and Dynatrace
- Cross-platform data integration and API usage.
- Establishing unified incident management and escalation protocols.
- Centralizing insights through dashboards and alert pipelines.
Designing Scalable AIOps Workflows
- Deploying self-healing automation across various toolchains.
- Setting KPIs and reporting frameworks for AIOps performance.
- Ensuring governance, access control, and audit compliance.
Case Studies and Enterprise Applications
- Real-world examples from the finance, telecommunications, and retail sectors.
- Assessing the return on investment from adopting AIOps.
- Planning phased rollouts and change management strategies.
Summary and Future Steps
Requirements
- Hands-on experience with IT operations or monitoring systems.
- Knowledge of enterprise observability processes.
- Foundational understanding of alerting, metrics, and log management.
Target Audience
- IT managers focused on service reliability.
- Teams responsible for enterprise monitoring and observability.
- Operations architects and infrastructure leaders.