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 Duration 14 hours

Course Outline

Introduction to Maximo Assignment Manager

  • The core purpose and capabilities of Assignment Manager
  • Workflows specific to dispatch and supervisory roles
  • Key interface components and navigation tips

Managing Labor Availability

  • Establishing labor records and defining qualifications
  • Monitoring availability and tracking absences
  • Interpreting labor utilization dashboards

Configuration of Crafts, Crews, and Shifts

  • Defining crafts and establishing skill hierarchies
  • Structuring crews and defining their composition
  • Administering shift calendars and defining work periods

Work Assignment via GS and Scheduler

  • An overview of the Graphical Scheduling and Scheduler tools
  • Strategic selection of work orders for assignment
  • Ensuring data synchronization across scheduling applications

Executing Daily Planned Schedules

  • Dispatching work orders to assigned technicians
  • Tracking task progress and status transitions
  • Updating assignments to reflect daily operational changes

Handling Work Blocking, Reassignments, and Exceptions

  • Identifying and resolving conflicts in work assignments
  • Reassigning tasks in response to resource fluctuations
  • Mitigating the impact of unexpected disruptions or delays

Real-World 'Day-in-the-Shop' Scenarios

  • Simulating a complete real-world dispatch cycle
  • Distributing workload evenly across labor forces and crews
  • Addressing emergent operational priorities effectively

Hands-On Exercises with BART Sample Work Orders

  • Utilizing imported BART datasets for practice
  • Executing assignment workflows from start to finish
  • Engaging in scenario-based problem-solving

Conclusion and Recommended Next Steps

Requirements

  • A solid grasp of maintenance operations
  • Practical experience with work management workflows
  • Knowledge of scheduling principles

Target Audience

  • Foreworkers
  • Supervisors
  • Dispatch personnel

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