Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 14 hours
Course Outline
Grasping Warranty Structures in Maximo
- Core warranty concepts and terminology
- Warranty coverage at both asset and item levels
- Aligning warranties with maintenance workflows
Setting Up Warranty Entitlements
- Establishing entitlement rules
- Linking warranties to specific assets and components
- Defining validity dates, limits, and conditions
Managing Warranty Claims
- Generating warranty claims from work orders
- Handling routing, approvals, and documentation
- Tracking claim status and progress
Tracking Vendor Responses
- Recording vendor communications
- Managing approvals, rejections, and adjustments
- Incorporating vendor feedback into maintenance strategies
Connecting Assets to Warranty Data
- Linking warranty records to asset hierarchies
- Managing replaced parts and swapped components
- Maintaining data accuracy across asset records
Integrating Procurement and CM
- Synchronizing warranty details with purchasing activities
- Aligning change management processes with warranty implications
- Maintaining data consistency between procurement and maintenance
Addressing Exceptions and Special Cases
- Managing expired or invalidated warranties
- Handling partial claims or coverage disputes
- Resolving entitlement discrepancies
Practical Warranty Scenarios
- Processing complete warranty claims from start to finish
- Simulating vendor interactions and follow-up procedures
- Applying warranty rules to actual maintenance cases
Conclusion and Future Actions
Requirements
- A solid grasp of asset management lifecycles
- Practical experience with maintenance or procurement workflows
- Basic proficiency in navigating the Maximo interface
Target Audience
- Warranty administrators
- Engineering support teams
- Maintenance and reliability coordinators
Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
