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Course Outline

Introduction to Windows 11

  • Key features and updates in Windows 11.
  • Comparing editions and licensing models.
  • System requirements and compatibility checks.

Installing and Upgrading Windows 11

  • Performing clean installations.
  • Upgrading from previous Windows versions.
  • Automated deployments using Windows Deployment Services (WDS).

Configuring and Customizing Windows 11

  • Personalizing the user interface.
  • Managing device settings.
  • Supporting multiple languages.

User and Device Management

  • Utilizing local and Microsoft accounts.
  • Applying Group Policy and local policies.
  • Managing users and groups.

Application Management

  • Installing and managing software applications.
  • Using the Windows Store and AppLocker.
  • Configuring default apps and file associations.

Network Configuration

  • Setting up IP and DNS configurations.
  • Configuring wireless networks and VPNs.
  • Troubleshooting connectivity issues.

Storage Management

  • Managing disk partitions and volumes.
  • Implementing BitLocker and data protection.
  • Utilizing Storage Spaces and OneDrive.

Security and Compliance

  • Leveraging Windows Security and Defender Antivirus.
  • Configuring firewall and security settings.
  • Implementing Windows Hello and biometric authentication.

Windows 11 Maintenance and Troubleshooting

  • Managing Windows Update and servicing channels.
  • Monitoring performance via Event Viewer.
  • Addressing common troubleshooting scenarios.

Summary and Next Steps

Requirements

  • Fundamental knowledge of networking and computer hardware.
  • Experience with Windows operating systems.
  • Familiarity with IT support principles.

Audience

  • IT professionals.
  • System administrators.
  • Desktop support technicians.
 28 Hours

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