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Course Outline

Introduction to Windows Admin Center

  • Overview of the platform's architecture and core components.
  • Techniques for connecting to and managing Windows workstations.
  • Clarifying roles and specific capabilities relevant to workstation management.

PowerShell Fundamentals for Technicians

  • Exploring the PowerShell interface, syntax conventions, and execution policies.
  • Utilizing cmdlets and pipelines for basic management tasks.
  • Developing and executing simple PowerShell scripts.

Remote Management and Automation

  • Employing PowerShell Remoting to administer remote workstations.
  • Executing remote commands directly through Windows Admin Center.
  • Managing active sessions, credential handling, and key security considerations.

Working with WMI and CIM

  • Understanding the role of WMI and CIM in system administration.
  • Retrieving system information from remote computers.
  • Automating system configurations and updates using WMI/CIM protocols.

Integrating with Intune and Autopilot (User Perspective)

  • An overview of Intune and Autopilot regarding workstation deployment and policy enforcement.
  • Monitoring and verifying device compliance and configuration status.
  • Performing end-user level troubleshooting and generating reports.

Practical Lab: Remote Administration Scenarios

  • Executing PowerShell scripts to collect system data remotely.
  • Automating routine tasks such as updates, restarts, and diagnostics.
  • Verifying connectivity and resolving issues related to PowerShell Remoting.

Best Practices and Security

  • Ensuring secure connection standards and proper user permission settings.
  • Identifying common pitfalls and applying effective troubleshooting tips.
  • Strategies for optimizing performance in remote management contexts.

Summary and Next Steps

Requirements

  • A solid understanding of Windows operating systems and typical workstation environments.
  • Practical experience in daily computer support or IT operations.
  • Basic proficiency with command-line interfaces.

Target Audience

  • IT support technicians.
  • Helpdesk and field service operators.
  • Technical personnel responsible for workstation management.
 7 Hours

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