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Course Outline

Foundations of ISO 9001:2015

  • Foundational concepts of Quality Management Systems (QMS)
  • The value and advantages of achieving ISO 9001 certification
  • Insight into the framework and principles governing ISO management standards
  • Significant updates introduced in the ISO 9001:2015 revision

Decoding ISO 9001:2015 Requirements

  • Summary of ISO 9001 clauses and stipulations
  • Defining the organisational context and stakeholder interests
  • Leadership responsibilities and quality commitments
  • Strategic planning, risk management, opportunities, and quality targets
  • Support structures covering resources, capability, and awareness
  • Operational workflows and quality assurance measures
  • Performance assessment and continuous improvement cycles

Establishing a Quality Management System

  • Setting quality standards within the organisation
  • Process mapping and pinpointing areas for enhancement
  • Creating and managing documented information and controls
  • Handling changes necessary for ISO 9001 alignment
  • Weaving quality initiatives into core business activities

Principles of ISO 9001 Auditing

  • The distinct roles of internal and lead auditors
  • Core auditing tenets and methodological approaches
  • Strategic planning and preparation for QMS audits
  • Constructing audit checklists and defining evidence needs
  • Collection and assessment of objective audit evidence

Executing a Quality Management System Audit

  • Carrying out interviews, observations, and documentation checks
  • Detecting non-conformities and potential for growth
  • Presenting audit outcomes with clarity and impact
  • Facilitating corrective measures and ongoing improvement

Case Studies and Best Practices

  • Analyzing successful QMS implementation examples
  • Applying ISO 9001 criteria to real-world business contexts
  • Recognizing opportunities for quality enhancement
  • Exploring typical hurdles in implementation processes

Course Summary and Interaction

  • Revisiting core ISO 9001:2015 concepts
  • Debate on auditing strategies and implementation methods
  • Exchange of practical insights and key takeaways
  • Recap of best practices and subsequent action steps

Requirements

Target Audience

  • Internal and lead auditors
  • Professionals seeking to deepen their knowledge in this area
 7 Hours

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