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Course Outline
Concepts
- The value of Kaizen
- Kaizen and management
- Kaizen and Total Quality Control (TQC)
- Kaizen and the suggestion system
- Kaizen and competition
- Process-oriented vs. result-oriented management
East-West Comparative Analysis
- Kaizen and innovation
- Kaizen and measurement
Total Quality Control and Kaizen
- Quality control — management of quality
- Quality control methods: comparison between Eastern and Western approaches
- Adherence to the PDCA cycle
- Ground-level Kaizen
Practical Implementation
- Kaizen led by management
- Kaizen infrastructure
- Kaizen led by teams
- Kaizen led by individuals
Management Strategies
- Cross-functional management
- Policy deployment
- Quality deployment
- Overall Productive Maintenance
Problem-Solving Approaches
- Problems in management
- Kaizen activities and labor relations
- Labor relations: enemies or allies?
- Commitment from senior management
Transforming Corporate Culture
- Customers: the ultimate arbiters of quality
- Supplier relationships: transforming corporate culture — challenges faced by the West.
Case Studies
Requirements
None.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
