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Course Outline
Conceptual Module
- The Value of Improvement
- Improvement and Management
- Improvement and Total Quality Control (TQC)
- Improvement and Suggestion Systems
- Improvement and Competition
- Process-Oriented Management vs. Result-Oriented Management
Eastern vs. Western Perspectives
- Improvement and Innovation
- Improvement and Measurement
Improvement in the Context of Total Quality Control
- Quality Control—Managing the Quality of Management
- Quality Control Methods: Japanese vs. Western Approaches
- Adhering to the PDCA Cycle
- Grassroots-Level Improvement
Practical Implementation Module
- Improvement Led by Management
- Improvement Facilities
- Improvement Led by Teams
- Improvement Led by Individuals
Management Module
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Solving Problems Module
- Problems in Management
- Relationship Between Improvement Activities and Remuneration
- Management and Labor: Adversaries or Allies?
- Commitment from Senior Management
Transforming Corporate Culture
- Customers: The Final Arbiter of Quality
- Supplier Relationships Shaping Corporate Culture: Challenges Faced in the West
Case Studies
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
