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Course Outline

  • Determining whether a specific process is suitable for automation (RPA business case building workshop exercise)
  • Selecting the right process for automation - workshop exercise
  • Analyzing the process in detail - workshop exercise
  • Examples of RPA operating models
  • Staff training - understanding what employees need to know to successfully automate tasks
  • Creating User Acceptance Tests (UATs) for your robots
  • Front-office versus back-office - discussion
  • Risks associated with robotization and strategies for mitigation
  • Organizational change management and RPA - addressing 'robophobia'

Requirements

A solid understanding of RPA is required.
It is recommended that participants have completed the 'RPA: Implementing Robotic Process Automation' training course.

 14 Hours

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