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Course Outline

1. GUIDING PRINCIPLES

Explore the key principles of user-centred design.

Introduce ISO 9241 as a critical standard in the field of usability.

Clarify the distinctions between usability and user experience.

Identify user needs and goals with confidence.

2. USER RESEARCH

Identify the essential components of use.

Develop methods for interviewing target audiences.

Distinguish between observation and interpretation.

Gather and analyse high-quality user data.

Develop effective research techniques and methodologies.

3. ILLUSTRATING THE CONTEXT OF USE

Identify potential users for your product or system.

Create product personas and interpret their specific needs.

Understand Hick’s Law and its principle regarding the relationship between the number of choices in a user interface and cognitive load.

Define and manage the components of user stories.

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction.

Utilise behavioural data to identify strong and weak design concepts.

Select between design alternatives using A/B testing methods.

Explain the value of iterative design.

5. INFORMATION ARCHITECTURE

Create a structured experience from unorganised information.

Develop an appropriate flow between a user and a product or service.

Organise, structure, and label content, functions, and features.

Contrast implementation models, mental models, and conceptual models.

6. INTERACTION DESIGN

Confidently describe various user interface design patterns.

Select the appropriate interactive control for user interface design.

Easily define the concept of progressive disclosure.

Distinguish between interaction design and information architecture.

Define the importance of consistency in user interface design.

7. VISUAL DESIGN

Create user interface designs that leverage universal principles of visual design.

Identify effective and ineffective page layouts.

Select the correct interactive control for user interface design.

Enhance your research insights using eye-tracking methodology.

8. INTERFACE PROTOTYPING

Choose between different types of prototyping, such as paper and digital.

Describe the differences between prototypes and sketches.

Identify multiple design solutions before committing to a specific one.

Practically sketch paper prototypes.

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other usability principles.

State the different types of usability evaluation.

Record data from usability evaluations.

Evaluate the usability of systems by applying usability heuristics.

Requirements

No specific prerequisites are required to enroll in this course.

 28 Hours

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