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Course Outline

Introduction to management

Developing leadership skills in modern management

Leading a team of workers

  • Different management styles
  • Selecting the appropriate management style for various team development phases
  • Self-assessment: Creating a clear picture of one's own leadership style
  • Analyzing personal strengths and weaknesses as a team leader to identify development potential
  • Key characteristics of effective teams
  • Coordinating activities to achieve set goals

Communication in organizations

  • Fundamentals of verbal and non-verbal communication
  • Individual communication styles
  • Identifying and overcoming communication barriers
  • Effective questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating difficult situations during interactions
  • Understanding communication networks
  • Optimizing information flow models

Selected techniques of conflict resolution in a team of employees

  • Understanding the nature and types of conflict
  • Identifying primary sources of conflict
  • Adopting appropriate behavioral styles for managing conflict and disputes
  • Utilizing conflicts assertively and constructively to benefit team dynamics
  • Strategies for handling conflict situations
  • Conflict management principles
  • Primary methods for resolving conflicts
  • Managing emotions during conflicts
  • Overcoming verbal and non-verbal barriers to communication and conflict resolution

Motivating the team management

  • Understanding motivation
  • Identifying what motivates individuals within an organization
  • Types of motivation
  • Principles of economic incentives
  • Principles of motivating with intangible resources
  • Psychological principles of motivation
  • The role of feedback and evaluation
  • The importance of language in motivating others

Ability to manage time effectively its use

  • Understanding the time management matrix
  • Controlling personal time and eliminating time wasters
  • Time planning techniques
  • Delegation of authority and tasks

Coaching

  • Understanding coaching and its application
  • Individual participant activities
  • In-depth feedback processes.

Summary of training

Requirements

The course is designed for a general audience and does not require prior specialist knowledge.

 14 Hours

Number of participants


Price per participant

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