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Course Outline
Introduction to Management
The Role of Leadership Skills in Modern Management
Guiding Your Team
- Various management styles
- Aligning effective management styles with different phases of team development
- The ideal manager profile: analyzing your own leadership style
- Evaluating personal strengths and weaknesses as a team leader and identifying areas for development
- Key characteristics of high-performing teams
- Coordinating activities to achieve established goals
Organizational Communication
- Foundations of verbal and non-verbal communication
- Individual communication approaches
- Identifying communication barriers
- Effective questioning techniques
- The practice of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Navigating difficult interactions
- Understanding communication networks
- Models of information flow and their optimization
Conflict Resolution Strategies for Employee Teams
- Nature and classifications of workplace conflict
- Primary sources of discord
- Behavioral approaches to managing disputes
- Leveraging assertiveness and constructive conflict for team growth
- Tactical strategies for conflict situations
- Overall conflict management frameworks
- Core methods for resolving disputes
- Managing emotions during conflicts
- Overcoming communication and conflict-resolution barriers, both verbal and non-verbal
Motivating and Managing Your Team
- The concept of motivation
- Drivers of employee engagement within the organization
- Different types of motivation
- Principles of financial incentives
- Motivation through non-material resources
- Psychological underpinnings of motivation
- The role of feedback and performance evaluation
- The power of language in motivational contexts
Effective Time Management
- The time management matrix
- Controlling personal time and mitigating time-wasting factors
- Techniques for strategic time planning
- Authority and task delegation
Coaching
- Defining coaching and its practical applications
- Individual participant contributions
- In-depth feedback sessions
Course Conclusion
Requirements
The course is designed for a general audience and does not require prior specialist knowledge.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group