Get in Touch

Course Outline

Introduction to Management

The Role of Leadership Skills in Modern Management

Guiding Your Team

  • Various management styles
  • Aligning effective management styles with different phases of team development
  • The ideal manager profile: analyzing your own leadership style
  • Evaluating personal strengths and weaknesses as a team leader and identifying areas for development
  • Key characteristics of high-performing teams
  • Coordinating activities to achieve established goals

Organizational Communication

  • Foundations of verbal and non-verbal communication
  • Individual communication approaches
  • Identifying communication barriers
  • Effective questioning techniques
  • The practice of active listening
  • Delivering constructive criticism
  • Providing meaningful feedback
  • Navigating difficult interactions
  • Understanding communication networks
  • Models of information flow and their optimization

Conflict Resolution Strategies for Employee Teams

  • Nature and classifications of workplace conflict
  • Primary sources of discord
  • Behavioral approaches to managing disputes
  • Leveraging assertiveness and constructive conflict for team growth
  • Tactical strategies for conflict situations
  • Overall conflict management frameworks
  • Core methods for resolving disputes
  • Managing emotions during conflicts
  • Overcoming communication and conflict-resolution barriers, both verbal and non-verbal

Motivating and Managing Your Team

  • The concept of motivation
  • Drivers of employee engagement within the organization
  • Different types of motivation
  • Principles of financial incentives
  • Motivation through non-material resources
  • Psychological underpinnings of motivation
  • The role of feedback and performance evaluation
  • The power of language in motivational contexts

Effective Time Management

  • The time management matrix
  • Controlling personal time and mitigating time-wasting factors
  • Techniques for strategic time planning
  • Authority and task delegation

Coaching

  • Defining coaching and its practical applications
  • Individual participant contributions
  • In-depth feedback sessions

Course Conclusion

Requirements

The course is designed for a general audience and does not require prior specialist knowledge.

 14 Hours

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories