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Course Outline

Module 1: AI Fundamentals for Productivity (2 hours)

  • Understanding Generative AI:
    • Overview of the history and evolution of language models
    • Grasping the concept of Large Language Models (LLMs)
    • Exploring the capabilities and limitations of tools like ChatGPT
  • Getting Started with ChatGPT:
    • Account setup and navigating the interface
    • Core concepts: temperature, context window, and persona adoption
  • Practical Exercise: Creating your first draft with ChatGPT

Module 2: Mastering Prompt Engineering (3 hours)

  • Deconstructing an Effective Prompt:
    • Essential elements: task, context, role, format, and tone
    • Techniques for iterative 'ask and improve' prompts
  • Advanced Prompting Strategies:
    • Chain-of-Thought: Guiding the AI through step-by-step reasoning
    • Few-Shot Prompting: Using examples to refine results
    • Iteration and refinement: The path to precise outputs
  • Practical Exercise: Refining a prompt until the desired outcome for a management report is achieved

Module 3: Automating Writing and Summarization (2 hours)

  • Email Drafting and Response Automation:
    • Generating professional email drafts
    • Automating standard and personalized replies
  • Document Summarization and Analysis:
    • Condensing meeting minutes, articles, and lengthy documents
    • Extracting key insights and action items from complex texts
  • Practical Exercise: Using ChatGPT to summarize a document and generate a corresponding email reply

Module 4: Microsoft 365 Copilot in Excel (3 hours)

  • Introduction to Copilot in Excel:
    • Understanding the interface and its capabilities
    • Crafting effective prompts for data analysis
  • Data Analysis and Visualization:
    • Requesting Copilot to analyze large datasets
    • Automatically generating charts, pivot tables, and visualizations
  • Forecasting and Reporting:
    • Using Copilot to create forecasts based on historical data
    • Producing draft reports directly from spreadsheet information
  • Practical Exercise: Using Copilot to analyze a sales dataset, generate a forecast, and create a chart

Module 5: Microsoft 365 Copilot in PowerPoint and Outlook (3 hours)

  • Copilot in PowerPoint:
    • Building presentation structures from Word documents or text drafts
    • Enhancing slides with design suggestions, relevant images, and content reorganization
    • Practical Exercise: Creating a complete presentation on a project using Copilot
  • Copilot in Outlook:
    • Composing and simplifying professional emails
    • Inbox management: summarizing long threads and prioritizing key messages
    • Practical Exercise: Asking Copilot to summarize an email chain and draft a concise reply

Module 6: Integration and Advanced Workflows (2 hours)

  • AI Agent Workflows in Enterprise Settings:
    • Integrating Copilot with SharePoint and Microsoft Fabric
    • Automating recurring tasks and business processes
  • Information Management and Security:
    • Ethical considerations and privacy when utilizing AI tools
    • Best practices for managing sensitive data
  • Practical Exercise: Designing a simple team workflow automation using Copilot in SharePoint
  • Closing and Q&A: Discussing the future of AI in the workplace and identifying resources for ongoing learning

Requirements

  • Familiarity with Microsoft 365 applications
  • Experience with fundamental productivity or office management duties
  • No prior exposure to AI tools is necessary

Target Audience

  • Office professionals and productivity specialists
  • Project managers and coordinators
  • Teams incorporating AI into their daily operations
 15 Hours

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