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 Duration 21 hours

Course Outline

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

  • Overview of the Microsoft Dynamics 365 BC ERP system
  • Exploration of key modules and core system capabilities
  • Navigation basics and user interface orientation

🔹 Module 2 – Warehouse Management Fundamentals in Business Central

  • WMS concepts within the broader ERP framework
  • Configuring warehouse structures, zones, bins, and units of measure
  • Processes for inbound and outbound logistics: receiving, storage, and dispatch
  • Inventory management techniques, including cycle counting and internal transfers

🔹 Module 3 – Integration with Warehouse Insight

  • Introduction to Warehouse Insight and its connectivity with BC
  • Configuration and usage with mobile devices and barcode scanners
  • Practical execution of operations using handheld devices (Datalogic, Zebra, Honeywell)
  • Supported workflows: receiving, picking, put-away, packing, and shipping
  • Ensuring interface consistency across diverse warehouse setups

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding License Plate Number (LPN) concepts
  • Creating and managing LPs for pallets, boxes, and containers
  • Managing label printing and archive reporting
  • Tracking mixed items using unique LPNs
  • Minimizing manual scans and enhancing reading accuracy

🔹 Module 5 – Equipment Calibration and Quality Support

  • Embedding quality control processes into the WMS
  • Monitoring calibration schedules and equipment condition
  • Documenting inspections and non-conformities within the ERP
  • Generating alerts for maintenance and calibration requirements

🔹 Module 6 – Test Request (ST) and Custom Operational Workflows

  • Modeling the Test Request (ST) process in Business Central
  • Automating approval flows and notifications (optionally via Power Platform)
  • Utilizing dashboards and reporting tools to monitor test and equipment status

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

  • Recommended methodologies for warehouse and LPN setup
  • Managing user roles and access controls
  • Considerations for version compatibility and upgrades (e.g., transitioning to v23)
  • Addressing common issues and troubleshooting strategies
  • Integrating with other Microsoft ecosystem tools (Power BI, Power Automate)

Summary and Next Steps

Requirements

  • Practical experience with ERP or WMS platforms
  • Comprehensive understanding of inventory and warehouse operational flows
  • Familiarity with the Microsoft ecosystem, including tools such as Power Platform and Power BI

Audience

  • Warehouse managers and logistics specialists
  • ERP system administrators and consultants
  • Operations and quality assurance staff

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