Course Outline
Introduction
• The current state of digital banking in Bulgaria and the region
Where Value Is Created
• Digital channels and mobile banking
• Digital lending: shifting from branch visits to online completion in minutes
• SME banking
Fintech and Banks
• The dynamics of competition and partnership
• Mutual learning: what banks can learn from fintechs and vice versa
Agile as a Driver of Transformation
• Insights from the trainer’s master’s research
• Transitioning from project-based work to a product mindset
Organisation, People and Culture
• Why technology alone is insufficient
• The roles of leadership and middle management
Case Studies
• Examining transformations that succeeded and those that fell short
• Key lessons derived from these experiences
Summary and Next Steps
Requirements
Prerequisites
• No prior experience with Agile or digital product management is necessary
• A general understanding of financial services is beneficial
Audience
• Managers and specialists in banks, insurance companies, and payment institutions
• Teams within fintech enterprises
• Consultants advising the financial sector
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.