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 Varaktighet 7 timmar

Kursplan

Introduction

• The current state of digital banking in Bulgaria and the region

Where Value Is Created

• Digital channels and mobile banking
• Digital lending: shifting from branch visits to online completion in minutes
• SME banking

Fintech and Banks

• The dynamics of competition and partnership
• Mutual learning: what banks can learn from fintechs and vice versa

Agile as a Driver of Transformation

• Insights from the trainer’s master’s research
• Transitioning from project-based work to a product mindset

Organisation, People and Culture

• Why technology alone is insufficient
• The roles of leadership and middle management

Case Studies

• Examining transformations that succeeded and those that fell short
• Key lessons derived from these experiences

Summary and Next Steps

Krav

Prerequisites

• No prior experience with Agile or digital product management is necessary
• A general understanding of financial services is beneficial

Audience

• Managers and specialists in banks, insurance companies, and payment institutions
• Teams within fintech enterprises
• Consultants advising the financial sector

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