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 Varaktighet 7 timmar

Kursplan

Introduction

• Common pitfalls in transformation: technology-centric approaches, lack of clear purpose, and change fatigue.

Navigating Resistance

• Viewing resistance as valuable data.
• Understanding core objections: concerns about status, competence, and control.

Guiding the Change Process

• Defining a clear 'why', securing quick wins, and ensuring visible sponsorship.
• Applying Kotter’s 8 steps and the ADKAR model in practice, including their limitations.
• Leveraging change agents and champions: insights from the trainer’s experience as an Agile Champion in the banking sector.
• The critical yet often overlooked role of middle managers.

Sustaining Change

• Engaging stakeholders early in the design of new processes.
• Focusing metrics on adoption rather than just delivery.
• Reviewing case studies from Bulgarian banks: successes and failures.

Practical Application

• Developing a concise change and stakeholder plan for a participant’s specific initiative.

Wrap-up and Future Actions

Krav

Prerequisites

• No prior experience with Agile methodologies or change management frameworks is necessary.
• Professional experience in managing or leading teams within an established organisation is required.

Target Audience

• Managers and team leads.
• Heads of transformation, change, and human resources.
• Product Owners and project managers facilitating change initiatives.
• Leaders in banking, insurance, public sector, and corporate environments.

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