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Duration 7 hours
Course Outline
The Forward Deployed Model
- Origins of the role at Palantir
- Forward deployed teams at OpenAI, Anthropic, and major service firms
- Differentiating this role from consulting and solutions architecture
- Key performance metrics for forward deployed engineers
The Deployment Gap
- Why pilots often stagnate before reaching production
- The distinction between technical capability and organisational readiness
- Indicators of deployments that fail to scale
- The financial and operational cost of stalled pilots
The Engagement Lifecycle
- Phases: Discovery, prototyping, validation, go-live, and scaling
- Entry and exit criteria for each phase
- Aligning on cadence and decision rights with the customer
- Recording assumptions and resolving open questions
Operating Inside the Customer
- Mapping stakeholders from end-users to executive leadership
- Navigating access requests, security reviews, and environment constraints
- Cultivating trust with both technical and business teams
- Managing expectations during scope adjustments
Outcomes, Handover and Scale
- Defining success using the customer’s own metrics
- Executing handover to internal engineering and platform teams
- Converting repetitive tasks into reusable assets
- Documenting failure patterns for future engagements
Requirements
- Professional experience in delivering software, data, or integration projects
- Practical knowledge of cloud platforms and API-based integrations
- Prior exposure to technical work in a customer-facing capacity
Target Audience
- Engineers transitioning into forward deployed roles
- Solutions architects and technical consultants
- Delivery leads and engineering managers establishing embedded practices
- Product engineers working directly with enterprise clients
