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 Duration 14 hours

Course Outline

Responsibilities of FDE Leadership

  • Focusing on outcomes rather than utilization rates
  • Managing the tension between delivery and product development
  • Defining mandates, reporting lines and sponsorship

Pod Design and Staffing

  • Defining pod structures, size and autonomy levels
  • Balancing skills across engineering, data and domain expertise
  • Managing rotation and continuity between engagements

Hiring and Assessing FDEs

  • Identifying indicators of deployment aptitude
  • Designing interviews and work sample assessments
  • Onboarding new hires into live engagements

Engagement Economics

  • Managing scoping, effort estimation and margins
  • Comparing time-and-materials versus outcome-based pricing
  • Optimizing portfolio mix and managing concentration risk

The Internal FDE Playbook

  • Standardizing stages, gates and deliverables
  • Establishing clear definitions of done and quality standards
  • Maintaining and evolving the playbook

Vendor FDEs versus Internal Capability

  • Identifying where vendor teams create the most value
  • Structuring contracts for effective knowledge transfer
  • Ensuring capability persists beyond individual engagements

Reusable Accelerators and Blueprints

  • Utilizing reference architectures and starter repositories
  • Implementing pre-approved security and integration patterns
  • Governing shared organizational assets

Adoption and Outcome Governance

  • Tracking adoption metrics and reporting to executives
  • Empowering steering groups with genuine decision-making authority
  • Intervening effectively in stalled engagements

Risk, Escalation and Failure Patterns

  • Recognizing failure modes at each engagement stage
  • Defining escalation paths and stop rules
  • Conducting post-engagement reviews that drive practice improvement

Building the Practice

  • Creating career paths for forward deployed engineers
  • Fostering standards, community and knowledge sharing
  • Developing a twelve-month capability roadmap

Requirements

  • Experience in managing engineers or technical delivery teams
  • Involvement in customer-facing engagements
  • Familiarity with commercial decisions such as scoping and pricing
  • While coding is not required, technical fluency is beneficial

Target Audience

  • Engineering managers of forward deployed teams
  • Delivery directors and practice leads
  • Heads of applied AI or solutions engineering
  • Transformation leaders building internal deployment capability

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