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Duration 14 hours
Course Outline
Responsibilities of FDE Leadership
- Focusing on outcomes rather than utilization rates
- Managing the tension between delivery and product development
- Defining mandates, reporting lines and sponsorship
Pod Design and Staffing
- Defining pod structures, size and autonomy levels
- Balancing skills across engineering, data and domain expertise
- Managing rotation and continuity between engagements
Hiring and Assessing FDEs
- Identifying indicators of deployment aptitude
- Designing interviews and work sample assessments
- Onboarding new hires into live engagements
Engagement Economics
- Managing scoping, effort estimation and margins
- Comparing time-and-materials versus outcome-based pricing
- Optimizing portfolio mix and managing concentration risk
The Internal FDE Playbook
- Standardizing stages, gates and deliverables
- Establishing clear definitions of done and quality standards
- Maintaining and evolving the playbook
Vendor FDEs versus Internal Capability
- Identifying where vendor teams create the most value
- Structuring contracts for effective knowledge transfer
- Ensuring capability persists beyond individual engagements
Reusable Accelerators and Blueprints
- Utilizing reference architectures and starter repositories
- Implementing pre-approved security and integration patterns
- Governing shared organizational assets
Adoption and Outcome Governance
- Tracking adoption metrics and reporting to executives
- Empowering steering groups with genuine decision-making authority
- Intervening effectively in stalled engagements
Risk, Escalation and Failure Patterns
- Recognizing failure modes at each engagement stage
- Defining escalation paths and stop rules
- Conducting post-engagement reviews that drive practice improvement
Building the Practice
- Creating career paths for forward deployed engineers
- Fostering standards, community and knowledge sharing
- Developing a twelve-month capability roadmap
Requirements
- Experience in managing engineers or technical delivery teams
- Involvement in customer-facing engagements
- Familiarity with commercial decisions such as scoping and pricing
- While coding is not required, technical fluency is beneficial
Target Audience
- Engineering managers of forward deployed teams
- Delivery directors and practice leads
- Heads of applied AI or solutions engineering
- Transformation leaders building internal deployment capability