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Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Core concepts and practical real-world illustrations
- Categories of AI: Spanning from basic automation to advanced machine learning
- The influence of AI on overall business operations
AI in the Context of Business Process Automation
- The role of AI in driving digital transformation
- Practical AI applications in finance, human resources, procurement, and client services
- Gaining insight into process automation and intelligent workflow design
Discovering AI Tools for Administrative Functions
- An overview of prevalent AI-driven utilities, including chatbots, document automation, and predictive analytics
- Leveraging AI assistants to optimize scheduling, reporting, and communication channels
- Live demonstrations of accessible and user-friendly AI tools
AI in Data Governance and Strategic Decisions
- AI and data management: How intelligent systems process and utilize information
- Enhancing decision quality through AI-derived insights
- Navigating data privacy regulations and ethical AI implementation
Embedding AI into ERP and Automation Frameworks
- How AI augments the capabilities of ERP systems
- Case examples of AI integration within procurement, financial, and HR modules
- Preparing the organization for AI-led digital evolution
Practical Application Sessions
- Employing AI-enabled office tools to handle routine duties
- Streamlining basic workflows using existing automation platforms
- Collaborative exercises focused on identifying potential automation opportunities in the workplace
Best Practices and the Future Trajectory of AI in Business
- Cultivating an organizational culture focused on digital innovation
- Addressing ethical considerations and ensuring responsible AI deployment
- Adapting to evolving workplace dynamics driven by AI
Recap and Strategic Next Steps
Requirements
- Fundamental computer literacy skills
- Basic proficiency with standard office suites (e.g., Excel, Word, and email clients)
- A genuine interest in exploring how AI enhances business process automation
Target Audience
- Administrative personnel from various organizational units
- Managers and team leaders
- Professionals aiming to integrate AI insights into their daily business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation