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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Comprehending the concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • What constitutes UAT and why it matters

  • The position of UAT within the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. Components of UAT

  • Test environments (overview, typical challenges, and checklists)

  • Test data (varieties and preparation methods)

  • Test scenarios (types and structural organization)

  • Defects (definition, reporting mechanisms, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Grasping the steps involved in UAT preparation

Content:

  • Setting the scope and testing objectives for UAT

  • Identifying key stakeholders and their roles

  • Setting up the test environment and preparing test data

  • Defining entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating effectively with development teams

Content:

  • The test execution process

  • Documenting test results and defects

  • Communication and collaboration strategies

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Establishing clear success criteria

  • Preparing the final report

Content:

  • Criteria for completion

  • Generating reports and summaries

  • The sign-off and handover process

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming acquainted with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of frequently used tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Examples of templates for test cases, defects, and reports

  • Practical exercise: performing a UAT cycle using the introduced tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Managing ambiguous requirements

  • Ensuring sufficient test coverage

Content:

  • Common challenges (communication issues, test environment constraints)

  • Best practices

  • Avoiding typical UAT pitfalls

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Reviewing course material and reinforcing learned concepts

Content:

  • Conclusions and summary

  • Final assessment

  • Q&A

Requirements

A laptop with internet connectivity

Participants should ideally possess a basic understanding of the business processes, applications, or systems they interact with daily.

There is no requirement for programming, software development, or advanced technical knowledge.

Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work closely with the business.

 14 Hours

Number of participants


Price per participant

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