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 Duration 14 hours

Course Outline

This program closely mirrors the course designed for Team Members (refer to the separate outline), with the following enhancements:

  • Inclusion of a dedicated module titled: Leadership vs. Management, which examines:
    • The similarities and distinctions between Leadership and Management, exploring the qualities that define great leaders versus effective managers
    • Different management approaches and styles
  • Addition of a module titled: Implementing Change, covering:
    • Factors that contribute to the success or failure of change initiatives
    • Core principles of change management
    • Understanding resistance to change and instances where it can actually be advantageous

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