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 Duration 7 hours

Course Outline

Course Overview and Learning Goals

  • Welcome, course objectives, and agenda
  • Connecting leadership practices to the company’s mission and strategic aims
  • Setting participant expectations and completing an initial self-assessment

Core Principles of Situational Leadership

  • An overview of leadership styles most effective for field teams
  • Assessing team competence and commitment levels
  • Choosing the most appropriate leadership approach for the task

Effective Communication on the Jobsite

  • Techniques for delivering clear, concise briefings and instructions
  • Practising active listening and verifying understanding
  • Conveying technical and safety information efficiently under time pressure

Assertive Decision-Making and Problem Solving

  • Applying structured decision-making to field-based challenges
  • Employing rapid root-cause analysis and corrective measures
  • Striking a balance between speed, safety, and quality in decisions

Motivation, Recognition, and Positive Feedback

  • Identifying practical motivators for technical tradespeople
  • Providing constructive feedback and recognition in the moment
  • Developing short-term incentives and non-monetary rewards

Performance Management and Productivity Practices

  • Establishing clear expectations and measurable goals
  • Monitoring progress, KPIs, and conducting quick performance checks
  • Coaching for skill development and accountability

Planning, Resource Coordination, and Time Management

  • Prioritising tasks and managing daily schedules effectively
  • Coordinating materials, tools, and subcontractor activities
  • Preparing contingency plans for delays and site disruptions

Health, Safety Leadership, and Compliance

  • The leader’s role in fostering safety-first behaviours
  • Conducting effective safety briefings and job hazard analyses
  • Managing incidents, reporting, and learning from near misses

Conflict Resolution, Team Cohesion, and Inclusive Practices

  • Navigating interpersonal conflicts and difficult conversations
  • Fostering collaboration across multi-skilled teams
  • Promoting inclusive behaviours and respectful communication

Practical Workshop: Scenario-Based Role-Plays

  • Guided role-plays addressing common site challenges
  • Receiving peer and trainer feedback using coaching frameworks
  • Refining leadership approaches and drafting individual action plans

Implementation Planning and Measurement

  • Developing a 30-60-90 day leadership action plan
  • Selecting key productivity and safety metrics for monitoring
  • Preparing handoffs to HR or senior management for ongoing follow-up

Summary and Next Steps

Requirements

  • A solid grasp of electrical installation workflows and site operations.
  • Practical experience in supervising or collaborating within technical teams.
  • A working knowledge of occupational health and safety principles.

Intended Audience

  • Team leaders and foremen involved in electrical installation.
  • Site supervisors and project managers.
  • HR or training coordinators overseeing field teams.

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