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Duration 7 hours
Course Outline
Course Overview and Learning Goals
- Welcome, course objectives, and agenda
- Connecting leadership practices to the company’s mission and strategic aims
- Setting participant expectations and completing an initial self-assessment
Core Principles of Situational Leadership
- An overview of leadership styles most effective for field teams
- Assessing team competence and commitment levels
- Choosing the most appropriate leadership approach for the task
Effective Communication on the Jobsite
- Techniques for delivering clear, concise briefings and instructions
- Practising active listening and verifying understanding
- Conveying technical and safety information efficiently under time pressure
Assertive Decision-Making and Problem Solving
- Applying structured decision-making to field-based challenges
- Employing rapid root-cause analysis and corrective measures
- Striking a balance between speed, safety, and quality in decisions
Motivation, Recognition, and Positive Feedback
- Identifying practical motivators for technical tradespeople
- Providing constructive feedback and recognition in the moment
- Developing short-term incentives and non-monetary rewards
Performance Management and Productivity Practices
- Establishing clear expectations and measurable goals
- Monitoring progress, KPIs, and conducting quick performance checks
- Coaching for skill development and accountability
Planning, Resource Coordination, and Time Management
- Prioritising tasks and managing daily schedules effectively
- Coordinating materials, tools, and subcontractor activities
- Preparing contingency plans for delays and site disruptions
Health, Safety Leadership, and Compliance
- The leader’s role in fostering safety-first behaviours
- Conducting effective safety briefings and job hazard analyses
- Managing incidents, reporting, and learning from near misses
Conflict Resolution, Team Cohesion, and Inclusive Practices
- Navigating interpersonal conflicts and difficult conversations
- Fostering collaboration across multi-skilled teams
- Promoting inclusive behaviours and respectful communication
Practical Workshop: Scenario-Based Role-Plays
- Guided role-plays addressing common site challenges
- Receiving peer and trainer feedback using coaching frameworks
- Refining leadership approaches and drafting individual action plans
Implementation Planning and Measurement
- Developing a 30-60-90 day leadership action plan
- Selecting key productivity and safety metrics for monitoring
- Preparing handoffs to HR or senior management for ongoing follow-up
Summary and Next Steps
Requirements
- A solid grasp of electrical installation workflows and site operations.
- Practical experience in supervising or collaborating within technical teams.
- A working knowledge of occupational health and safety principles.
Intended Audience
- Team leaders and foremen involved in electrical installation.
- Site supervisors and project managers.
- HR or training coordinators overseeing field teams.
Testimonials (1)
Tips such as, asking my team What else can I say to you so you are successful. Be a better leader by learning to trust the team and hold them accountable.