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Course Outline

1. Introduction to facilitation: Why brainstorming is valuable
2. Defining customers/users using personalization techniques
3. Defining the problem or challenge - the client's situation
4. Identifying business value in the project - requirements and acceptance criteria
– Creating User Story Maps using brainstorming techniques

  • Identification, definition, decomposition, and prioritization of requirements - tools and techniques, such as those by Richard Lawrens or the Elephant Carpaccio exercise
  • Workshop:
    - Defining requirements - identifying requirements in the user story format
    - Measurability of requirements and assessing effectiveness - identifying acceptance criteria for a user story
    - Prioritizing requirements based on the project client's needs
    - Transferring requirements - ensuring mutual understanding - conveying customer needs into transparent user stories

5. Summary - retrospective using the "start, stop, continue" method

Requirements

  • Experience in designing and/or developing software solutions for clients

Audience

  • Developers
  • IT department managers
  • Project managers
  • Product Owners
  • Marketing department staff
 7 Hours

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