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Course Outline

Introducing Copilot in the Public Sector

  • Overview of Microsoft 365 Copilot functionality and mechanics
  • Relevant public sector use cases for AI within Microsoft applications
  • Understanding Copilot’s data sources and security parameters

Document Management with Word

  • Drafting policy memos, official letters, and reports
  • Refining, summarizing, and clarifying written content
  • Transforming bullet points or tables into structured text

Email and Calendar Support in Outlook

  • Accelerating email composition and responses using Copilot
  • Managing meeting schedules and drafting follow-up notes
  • Condensing lengthy email threads and identifying key points

Data Analysis and Reporting in Excel

  • Simplifying complex spreadsheets into plain language
  • Generating charts, summaries, and visual representations of data
  • Leveraging Copilot to identify trends and answer specific questions

Copilot for Meetings and Presentations

  • Creating meeting summaries and action items in Teams
  • Developing PowerPoint presentation drafts from brief notes
  • Converting meeting transcripts into concise briefs or reports

Prompting Strategies and Scenario-Specific Applications

  • Crafting effective prompts to achieve consistent outcomes
  • Adapting prompts to match your department’s tone and specific requirements
  • Reusing prompt templates for recurring tasks

Responsible Usage in Government Settings

  • Ensuring confidentiality, oversight, and appropriate application
  • Aligning with internal policies and IT governance standards
  • Fostering trust through ethical AI practices in public service

Conclusion and Recommended Next Steps

Requirements

  • Proficiency with core Microsoft 365 applications (including Word, Outlook, and Excel)
  • Experience with standard public sector tasks such as reporting, communication, and documentation
  • No previous experience with AI or Copilot is necessary

Target Audience

  • Government personnel relying on Microsoft Office for daily operations
  • Administrative teams responsible for communication, documentation, and reporting
  • Policy and program staff aiming to boost productivity through AI assistance
 7 Hours

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