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Course Outline
Introducing Copilot in the Public Sector
- Overview of Microsoft 365 Copilot functionality and mechanics
- Relevant public sector use cases for AI within Microsoft applications
- Understanding Copilot’s data sources and security parameters
Document Management with Word
- Drafting policy memos, official letters, and reports
- Refining, summarizing, and clarifying written content
- Transforming bullet points or tables into structured text
Email and Calendar Support in Outlook
- Accelerating email composition and responses using Copilot
- Managing meeting schedules and drafting follow-up notes
- Condensing lengthy email threads and identifying key points
Data Analysis and Reporting in Excel
- Simplifying complex spreadsheets into plain language
- Generating charts, summaries, and visual representations of data
- Leveraging Copilot to identify trends and answer specific questions
Copilot for Meetings and Presentations
- Creating meeting summaries and action items in Teams
- Developing PowerPoint presentation drafts from brief notes
- Converting meeting transcripts into concise briefs or reports
Prompting Strategies and Scenario-Specific Applications
- Crafting effective prompts to achieve consistent outcomes
- Adapting prompts to match your department’s tone and specific requirements
- Reusing prompt templates for recurring tasks
Responsible Usage in Government Settings
- Ensuring confidentiality, oversight, and appropriate application
- Aligning with internal policies and IT governance standards
- Fostering trust through ethical AI practices in public service
Conclusion and Recommended Next Steps
Requirements
- Proficiency with core Microsoft 365 applications (including Word, Outlook, and Excel)
- Experience with standard public sector tasks such as reporting, communication, and documentation
- No previous experience with AI or Copilot is necessary
Target Audience
- Government personnel relying on Microsoft Office for daily operations
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff aiming to boost productivity through AI assistance
7 Hours
Testimonials (1)
i already have some reports that i know, i will use some of the prompts that looked at today