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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable systems with SharePoint and Teams
- Utilizing metadata, versioning, and document libraries effectively
Constructing and Connecting SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Setting up site hierarchies and enabling cross-site navigation
Designing Responsive Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Building real-time dashboards to monitor knowledge assets
- Crafting KPIs and visual reports for data-driven decision making
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures
- Integrating Teams notifications and adaptive cards
- Creating multi-step flows for comprehensive document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance, roles, and permission structures
Maintaining and Refining Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and metadata updates
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Revisiting core principles of knowledge system design
- Ensuring consistency and discoverability across all content
- Promoting adoption and engagement through user experience design
Requirements
- Proficiency in core Microsoft 365 applications, including SharePoint, Teams, and OneNote
- Prior experience in knowledge management or content strategy
Target Audience
- Knowledge managers tasked with building organized information repositories
- Content strategists designing interconnected knowledge systems
- IT professionals responsible for managing organizational knowledge within Microsoft 365
14 Hours
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
The practice and trainer knowledge