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Duration 14 hours
Course Outline
Core Concepts of Advanced Knowledge Management in Microsoft 365
- Fundamental principles of structured knowledge management
- Designing scalable systems leveraging SharePoint and Teams
- Utilizing metadata, versioning controls, and document libraries
Constructing and Interlinking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Creating site hierarchies and enhancing cross-site navigation
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data sources to Power BI
- Building real-time dashboards to monitor knowledge assets
- Defining KPIs and visual reports to drive data-driven insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles
- Integrating Teams notifications and adaptive cards
- Developing multi-step flows for comprehensive document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permission sets
Optimizing and Maintaining Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and metadata refinements
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core principles of knowledge system design
- Ensuring consistency and discoverability across all content
- Promoting adoption and engagement through user-centric experience design
Requirements
- Proficient command of Microsoft 365 tools, including SharePoint, Teams, and OneNote
- Prior experience in knowledge management or content strategy
Target Audience
- Knowledge managers focused on creating structured information repositories
- Content strategists designing interconnected knowledge ecosystems
- IT professionals responsible for managing organizational knowledge within the Microsoft 365 platform
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
The practice and trainer knowledge