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Course Outline

Advanced Knowledge Management Principles in Microsoft 365

  • Core principles of structured knowledge management
  • Architecting scalable systems with SharePoint and Teams
  • Utilizing metadata, versioning, and document libraries effectively

Constructing and Connecting SharePoint Knowledge Repositories

  • Developing interconnected SharePoint sites and document libraries
  • Applying metadata columns, content types, and lookup fields
  • Setting up site hierarchies and enabling cross-site navigation

Designing Responsive Dashboards with Power BI

  • Connecting SharePoint and Microsoft Lists data to Power BI
  • Building real-time dashboards to monitor knowledge assets
  • Crafting KPIs and visual reports for data-driven decision making

Customizing Knowledge Workflows with Power Automate

  • Automating approval, review, and publishing procedures
  • Integrating Teams notifications and adaptive cards
  • Creating multi-step flows for comprehensive document lifecycle management

Building and Managing Collaborative Content Ecosystems

  • Leveraging Teams and OneNote for collaborative knowledge capture
  • Integrating SharePoint pages, Lists, and Planner boards
  • Defining governance, roles, and permission structures

Maintaining and Refining Knowledge Systems

  • Enforcing data retention, archiving, and compliance policies
  • Conducting regular audits and metadata updates
  • Enhancing system performance and minimizing content redundancy

Best Practices for Knowledge Management in Microsoft 365

  • Revisiting core principles of knowledge system design
  • Ensuring consistency and discoverability across all content
  • Promoting adoption and engagement through user experience design

Requirements

  • Proficiency in core Microsoft 365 applications, including SharePoint, Teams, and OneNote
  • Prior experience in knowledge management or content strategy

Target Audience

  • Knowledge managers tasked with building organized information repositories
  • Content strategists designing interconnected knowledge systems
  • IT professionals responsible for managing organizational knowledge within Microsoft 365
 14 Hours

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