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Course Outline
Introduction to Root Cause Analysis (RCA)
- Defining RCA and its critical role in business operations.
- Identifying the specific types of issues suited for RCA.
- An overview of the continuous improvement lifecycle.
Core Foundations of RCA
- Analyzing cause-and-effect dynamics.
- Reviewing standard RCA methodologies and associated frameworks.
- Detailing the sequential steps involved in the RCA process.
Fundamental Root Cause Analysis Tools
- The 5 Whys Technique: Drilling down to underlying causes.
- Ishikawa (Fishbone) Diagram: Structuring and categorizing potential factors.
- Pareto Analysis: Ranking issues by their magnitude of impact.
Advanced RCA Techniques
- Failure Mode and Effects Analysis (FMEA): Anticipating potential system failures.
- Fault Tree Analysis (FTA): Conducting systematic investigations of failures.
- Cause and Effect Matrix: Prioritizing solutions according to their impact.
Applying RCA in Real-World Contexts
- In-depth case studies supported by practical exercises.
- Isolating root causes within complex business processes.
- Crafting actionable and viable solutions.
Executing Corrective and Preventive Actions (CAPA)
- Constructing robust corrective action plans.
- Establishing durable preventive measures.
- Monitoring outcomes and evaluating the effectiveness of actions.
Preventive Measures and Continuous Improvement
- Techniques for proactively identifying emerging problems.
- Sustaining monitoring efforts to ensure long-term improvements.
- Cultivating an organizational culture that embraces RCA.
Summary and Future Pathways
Requirements
- Foundational knowledge of business processes.
- Prior experience in problem-solving or decision-making within a professional context.
Target Audience
- Corporate professionals across various sectors.
- Quality assurance teams and specialists.
- Project managers and those focused on process optimization.
14 Hours
Testimonials (2)
Fun to talk
Jihan Fadila - BAF
Course - Root Cause Analysis (RCA) for Internal Audit
The attention to cover all doubts
