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Course Outline

Learning objectives

  • Gain a thorough understanding of the elements, operations, and key processes of a Quality Management System.
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks.
  • Master the approaches, methods, and techniques utilized for implementing and managing a QMS.

Educational approach

  • Lecture sessions are supplemented with practical questions and real-world examples.
  • Practical exercises involve hands-on examples and guided discussions.
  • Practice tests are designed to mirror the format and difficulty of the Certification Exam.
  • Day 1: Introduction to quality concepts, QMS, and clauses 4–6 of ISO 9001.
  • Day 2: Coverage of clauses 7–10 of ISO 9001 and administration of the certificate exam.

The exam fully satisfies the requirements of the PECB Examination and Certificate Programme. It encompasses the following competency domains:

Domain 1: Core concepts and principles of quality management and QMS based on ISO 9001.

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10.

 14 Hours

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