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 Duration 14 hours

Course Outline

Learning objectives

  • Comprehend the structure, operations, and key processes of a Quality Management System
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks
  • Gain insight into the strategies, methods, and techniques employed for QMS implementation and management

Educational approach

  • Lecture sessions are reinforced with practical questions and real-world examples
  • Practical exercises feature illustrative cases and group discussions
  • Mock examinations mirror the format and difficulty of the official Certification Exam
  • Day 1: Introduction to quality concepts, QMS fundamentals, and ISO 9001 clauses 4–6
  • Day 2: Review of ISO 9001 clauses 7–10 and the final certificate exam

The examination fully satisfies the requirements of the PECB Examination and Certification Programme. It covers the following competency domains:

Domain 1: Core concepts and principles of quality management and the QMS framework based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system, specifically Clauses 4 to 10

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