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Course Outline
Day 1: Introduction to ISO 9001 and the start of QMS implementation
- Course objectives and structural overview
- Overview of ISO, management systems, and the ISO 9000 family
- Basics of quality and QMS in the context of ISO 9001
- Initiating the QMS implementation process
- Leadership and commitment
- Defining the quality policy
- Assigning roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Understanding the organizational context
- Defining the scope of the QMS
- Actions to address risks and opportunities
- Setting quality objectives
- Managing change
- Resource planning
- Ensuring competence
Day 3: Executing the QMS implementation
- Promoting awareness and effective communication
- Managing documented information
- Defining requirements for products and services
- Design and development of products and services
- Managing external processes (outsourcing)
- Production and service provision
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continual improvement, and audit preparation
- Conducting internal audits
- Performing management reviews
- Addressing nonconformities and implementing corrective actions
- Driving continual improvement
- Preparing for the certification audit
- Course conclusion
Day 5: Certification Exam
Requirements
A foundational grasp of ISO 9001 and a solid understanding of implementation principles are required.
35 Hours
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.
