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Duration 35 hours
Course Outline
Day 1: Intro to ISO 9001 and starting QMS implementation
- Course goals and structure
- Overview of ISO, management systems, and the ISO 9000 family
- Foundations of quality and ISO 9001-based QMS
- Initiating the QMS implementation process
- Leadership and organizational commitment
- Quality policy development
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Understanding the organizational context
- Defining the QMS scope
- Addressing risks and opportunities
- Setting quality objectives
- Managing change
- Resource allocation
- Competence development
Day 3: Executing QMS implementation
- Communication and awareness strategies
- Managing documented information
- Defining product and service requirements
- Product and service design and development
- Outsourcing processes
- Production and service delivery
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continual improvement, and audit preparation
- Conducting internal audits
- Management reviews
- Handling nonconformities and corrective actions
- Driving continual improvement
- Preparing for the certification audit
- Course wrap-up
Day 5: Certification Examination
Requirements
A solid grasp of ISO 9001 fundamentals and a comprehensive understanding of implementation principles.
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.