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Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Key roles and responsibilities
  • Distinguishing business analysis from other related disciplines

Introducing the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices from the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Gathering business needs at organizational or departmental levels

  • Conducting needs analysis
  • Selecting the most appropriate elicitation techniques
  • Obtaining enterprise-level contextual insights using strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Validating the essential steps for information gathering
  • Documenting and verifying elicitation outcomes

Conducting Enterprise Analysis

Analyzing the business landscape

  • Classifying and prioritizing business needs and issues using affinity diagrams
  • Evaluating business capabilities and identifying gaps

Detecting problems and finding opportunities

  • Uncovering the root causes of problems
  • Discovering avenues for growth
  • Defining the components of the initial solution scope
  • Creating action-oriented business initiatives to address needs and capitalize on opportunities

Measuring the feasibility of options

  • Utilizing the 2x2 analysis grid
  • Applying prioritization matrices
  • Predicting project benefits and costs

Documenting critical project parameters

  • Formulating SMART project objectives
  • Specifying essential project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Recording assumptions, ground rules, and templates
  • Drafting a requirements development plan to steer and manage the process
  • Constructing the communication plan

Performing stakeholder analysis

  • Identifying primary stakeholders
  • Evaluating the influence stakeholders have on project outcomes

Developing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management procedure
  • Overseeing the change control workflow

Managing and Communicating Requirements

Analyzing requirements

  • Verifying, prioritizing, and organizing requirements
  • Compiling the requirements specification document
  • Making key relationships explicit through traceability

Executing the communication plan

  • Mitigating common pitfalls often encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder alignment and resolving conflicts

Assessing and Validating Solutions

Allocating requirements

  • Maximizing business value
  • Assessing dependencies among individual requirements

Assessing organizational readiness

  • Recognizing gaps in organizational capability
  • Defining the business and technical impacts on the organization

Developing Business Analysis Competencies

  • Moving beyond the technical mechanics of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is designed for individuals seeking a comprehensive understanding of the core tasks and techniques in business analysis, or for professionals who need to efficiently evaluate business options and outcomes.

 21 Hours

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