Generative AI in the daily work of a Business Analyst Training Course

Business analysis is the process of researching, understanding, and defining business needs to develop solutions that meet those needs. It is a crucial element in the change management process within an organization and in designing new business solutions. The goal of business analysis is to ensure that technological, process, or organizational solutions meet business goals and needs. It is a key element in ensuring the effectiveness of projects and changes in the organization by ensuring that implemented solutions are accurate, feasible, and fully aligned with business requirements.

This workshop is tailored for seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced methods that generate tangible business value. Through practical exercises and functional tools, participants will learn to dissect complex data, streamline processes, interact with stakeholders, and convert strategy into action via OKRs. By the conclusion, attendees will possess a definitive toolkit to enhance their impact and deliver measurable outcomes.

This course centers on the business analyst's role to ensure success within Agile projects. Participants will learn how to collaborate effectively with the Team, Product Owner, Scrum Master, and Customer to streamline the development process. The curriculum includes a simulated project where participants practice handling common scenarios.

Cost-effectiveness analysis (CEA) serves as a systematic approach for evaluating different options by assessing the link between resources invested and the results obtained.

This guided, live training session—available either online or at your location—is designed for intermediate-level professionals who want to utilize cost-effectiveness methods to facilitate informed, rational, and evidence-based decision-making across various industries.

Upon completing this course, participants will be capable of:

• Formulating cost-effectiveness inquiries and setting evaluation benchmarks.
• Recognizing, categorizing, and quantifying pertinent costs and outcomes for different situations.
• Utilizing analytical frameworks to evaluate alternatives through cost-effectiveness ratios.
• Evaluating uncertainty, confirming assumptions, and clearly conveying evaluation findings.

Course Structure

• Guided presentations enriched with practical, real-world examples.
• Hands-on exercises designed to strengthen analytical skills.
• Collaborative problem-solving within a structured workshop setting.

Customization Options

• Tailored versions of this training can be provided upon request.

This instructor-led, live training in Sweden (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organisations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organisational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting. 

By the end of this training, participants will be able to:

• Understand the concept of strategic agility.
• Connect strategy with operational activities.
• Identify areas requiring quality control.
• Apply basic quality assurance mechanisms

Summary:

A business or systems analyst addresses organizational challenges by designing information systems that align with the strategy defined by the enterprise. These IT solutions typically aim to achieve one of several objectives for the organization: implementing a new business process, enhancing the efficiency and productivity of existing processes, or reducing the operational costs associated with those processes.

This course is designed for Business Analysts, particularly those intending to prepare for an IIBA Certification (CCBA or CBAP), and aligns with the framework outlined in BABOK® Version 3.0.

Objectives:

• Identify the critical principles, activities, tasks, and techniques defined in BABOK® V3.0
• Understand the core knowledge areas, activities, tasks, deliverables, and their relationships:

Key Definitions:

BABOK® (Business Analysis Body of Knowledge) Standard for the practice of business analysis and serving as a framework describing the tasks that must be performed.

CCBA® (Certified of Competency in Business Analysis) A certification offered through the International Institute of Business Analysis (IIBA) requiring passing a test based on the BABOK® only after application approval which is based on education and experience.

CBAP®(Certified Business Analysis Professional) A certification offered through the International Institute of Business Analysis (IIBA) requiring passing a test based on the BABOK® only after application approval which is based on education and experience.

This course will show you how to:

• Perform key functions of the business analyst by applying a solid business analysis framework
• Conduct a business needs analysis to elicit stakeholder requirements
• Apply business analysis techniques to identify key problems and potential opportunities in your enterprise
• Create effective requirements and communication plans
• Analyse and specify requirements using industry best practices
• Manage solution assessment and validation

Gain mastery of Business Analysis Fundamentals through practical training in requirements elicitation, process modeling, and stakeholder engagement. Designed for aspiring and junior analysts, this course provides essential BA competencies, Agile and SDLC frameworks, and real-world case studies. Enhance project outcomes and deliver tangible business value. Advance your career with industry-relevant BA training.

Business Analysis entails identifying organizational needs and defining solutions to business challenges through the collection and documentation of requirements, as well as optimizing processes.

This instructor-led live training, available both online and on-site, is designed for entry-level business analysts and project stakeholders seeking to grasp the BA role and develop practical skills aligned with industry best practices.

Upon completion of this training, participants will be capable of:

• Comprehending the duties and competencies required of a Business Analyst.
• Implementing the principles of the Software Development Life Cycle (SDLC).
• Utilizing BABOK as a guiding framework for analytical tasks.
• Effectively documenting functional and non-functional requirements.
• Employing essential techniques to gather requirements from stakeholders.

Course Format

• Interactive lectures and discussions.
• Practical application of BA tools and document templates.
• Guided exercises centered on real-world analysis scenarios.

Customization Options for the Course

• To arrange customized training tailored to your specific industry or projects for this course, please contact us.

Participant Profiles

CxOs, Operations Managers, Enterprise Architects, Business and System Analysts, and Designers

Objective

This introductory seminar provides a comprehensive overview of digital business models, along with business and enterprise architecture frameworks and methodologies that organizations are adopting to enhance their business agility in the face of digital age disruptions.

Specifically, this seminar aims to help you understand the frameworks and reference architectures utilized globally to align digital business models with IT system architectures, adapting to a shifting competitive landscape.

Target Audience:

This course is designed for managers seeking to grasp BPMN diagrams, as well as business consultants, analysts, process engineers, system analysts, and professionals engaged in the analysis and planning of business processes through standardized and unified modeling notations.

Course Objectives:

• Generate high-quality process diagrams
• Create models using BPMN notation
• Document current-state ('as-is') process information
• Design optimized flows for labor-intensive processes
• Simplify intricate process definitions by breaking them into manageable segments

This course has been designed for professionals tasked with modelling processes using BPMN 2.0.

The curriculum emphasizes the practical application of the entire BPMN 2.0 specification, along with the implementation of standard patterns.

It consists of concise lectures interspersed with hands-on exercises: participants will be given problem descriptions in English and will need to construct the appropriate diagrams for each scenario. Following this, the group and the trainer will review and evaluate the diagrams.

While the course primarily aims to deepen understanding of BPMN diagrams, it also covers the fundamental aspects of BPMN execution.

Insurance in the Digital Era provides an applied overview of how digital transformation is reshaping products, operations, and customer engagement within the insurance industry.

This instructor-led, live training (available online or onsite) is designed for intermediate-level insurance professionals who wish to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize insurance offerings and operations.

By the end of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and how they affect the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) stands as a critical discipline within software and systems development, dedicated to identifying, documenting, and managing stakeholder needs and constraints to guarantee project success.

This instructor-led, live training session (available online or onsite) targets intermediate-level professionals looking to deepen their grasp of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

After completing this training, participants will be able to:

• Comprehend and apply the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective, context-sensitive techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the entire project lifecycle.
• Utilize Requirements Engineering tools and best practices to improve communication and project outcomes.
• Be fully equipped to take and pass the IREB CPRE – Foundation Level certification exam.

Course Format

• Interactive lectures and group discussions.
• Case-based exercises and collaborative workshops.
• Dedicated exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added upon request.

This instructor-led, live training in Sweden (online or onsite) is designed for individuals who wish to understand requirements analysis and perform it efficiently and accurately by utilizing analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify various types of requirements.
• understand the core concepts and activities involved in requirements analysis.
• familiarize themselves with the requirements analysis methodology.
• apply different requirements analysis techniques to their advantage.
• structure requirements to enable efficient communication with architects and developers through an iterative requirement gathering process.