MSP® Foundation & Practitioner Training Course

This instructor-led, live training in Sweden (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This course provides guidance on Process Owner responsibilities, enabling participants to describe their work in terms of process and offering the education needed to oversee the design, re-engineering, and improvement of IT Service Management (ITSM) processes, particularly within Agile Service Management. Participants learn to apply Scrum practices to their Process Owner roles and use Agile and Lean principles to establish 'just enough' process, while continuously aligning process performance with overall business goals.

This instructor-led, live training in Sweden (online or onsite) is aimed at intermediate-level professionals who wish to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

By the end of this training, participants will be able to:

• Understand ClickUp’s automation capabilities and use cases.
• Create and manage automations to streamline workflows.
• Integrate ClickUp with third-party tools like Slack, Google Drive, and Zapier.
• Set up triggers, conditions, and actions for automated task management.
• Optimize team collaboration through automation and integrations.

This instructor-led, live training in Sweden (online or on-site) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This guided, live training in Sweden (online or onsite) is designed for senior professionals aiming to adapt ClickUp for business use, improve process efficiency, and incorporate automation to support scalable workflows.

Upon completion of this course, attendees will be capable of:

• Adapting ClickUp’s workspaces, views, and templates to suit business operations.
• Designing and refining workflows for effective process control.
• Deploying sophisticated automation for routine tasks.
• Connecting ClickUp with various business applications and data repositories.
• Tracking and evaluating process efficiency through ClickUp’s reporting tools.

This instructor-led, live training in Sweden (online or onsite) is designed for advanced professionals who want to use ClickUp to manage large-scale projects, foster cross-functional collaboration, and drive enterprise-wide efficiency.

Upon completing this training, participants will be capable of:

• Deploying ClickUp at an enterprise scale while adhering to best practices.
• Organizing workspaces, spaces, and projects to support large teams.
• Utilizing advanced reporting tools and dashboards to gain executive insights.
• Automating workflows and connecting ClickUp with enterprise systems.
• Strengthening governance, compliance, and security protocols within ClickUp.

This instructor-led, live training in Sweden (online or onsite) is tailored for beginner-level professionals who want to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

Upon completion of this training, participants will be able to:

• Navigate ClickUp’s interface and understand its workspace structure.
• Create and manage tasks, lists, and projects with efficiency.
• Leverage views such as List, Board, and Calendar for improved organization.
• Apply productivity tools including priorities, tags, and custom statuses.
• Collaborate effectively through comments, mentions, and shared spaces.
• Establish personal productivity workflows to handle daily tasks.

This instructor-led, live training in Sweden introduces the advanced capabilities of JIRA, including creating and managing various project types, leveraging JIRA for agile initiatives, configuring agile boards, managing built-in and custom fields, handling screens and filters, conducting basic and advanced issue searches, applying screen schemes, managing and updating workflows, configuring workflow schemes, and performing analysis while generating reports.

Upon completing this training, participants will be able to:

• Manage issues effectively.
• Create and execute Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows, and workflow schemes.
• Conduct basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led live training in Sweden introduces JIRA's approach to software planning, tracking, and releasing, guiding participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

This instructor-led, live training in Sweden (online or onsite) is designed for intermediate-level professionals aiming to enhance team collaboration through ClickUp’s advanced capabilities.

Upon completion of this training, participants will be able to:

• Establish and manage collaborative workspaces for their teams.
• Utilize ClickUp’s advanced task management features to coordinate team efforts.
• Enhance team communication by leveraging ClickUp’s integrated tools.
• Monitor team performance using ClickUp’s reporting and dashboard functionalities.
• Streamline team processes through workflow automation.
• Integrate ClickUp with other collaboration platforms.

This instructor-led, live training in Sweden (online or onsite) is aimed at intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

This instructor-led, live training in Sweden (online or onsite) is tailored for project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.