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 Duration 21 hours

Course Outline

Introduction to MSP and Programmatic Thinking

  • Distinguishing between programs and projects, and understanding the added value of program management.
  • Exploring MSP principles and the concept of transformational flow.
  • Overview of the program lifecycle: identification, definition, and benefit management.

Programme Governance and Organisational Structure

  • Defining program structure, key roles, and responsibilities (SRO, Programme Manager, Board).
  • Establishing an effective Programme Management Office (PgMO).
  • Clarifying decision-making processes, reporting lines, and escalation paths.

Vision, Blueprint, and Benefits Management

  • Crafting a clear vision and defining strategic outcomes.
  • Designing the blueprint and target operating model.
  • Identifying, mapping, measuring, and tracking benefits.

Programme Planning and Delivery Strategy

  • Developing comprehensive program plans and delivery roadmaps.
  • Integrating workstreams and projects, managing dependencies and sequencing.
  • Considering scheduling, resource allocation, and capacity planning.

Stakeholder Engagement and Communication

  • Analysing stakeholders and developing tailored engagement strategies.
  • Planning communications and preparing for change readiness.
  • Mitigating resistance and securing ongoing sponsor commitment.

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues.
  • Defining assurance roles, internal/external assurance, and audit readiness.
  • Developing contingency plans and enhancing decision support.

Financials, Benefits Realisation, and Value Management

  • Building robust business cases and implementing financial governance.
  • Monitoring benefits, measuring outcomes, and assessing ROI.
  • Controlling costs, forecasting, and managing rebaselining practices.

Quality, Configuration, and Change Control

  • Applying quality management approaches specific to programs.
  • Managing configuration and change control across multiple projects.
  • Utilising standards, templates, and knowledge management to ensure repeatability.

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance.
  • Executing closure activities: benefits review, lessons learned, and documentation.
  • Integrating outcomes into standard business-as-usual processes.

Practical Workshop and Case Study

  • Scenario exercise: designing a program governance model and benefits map.
  • Group presentations with peer and instructor feedback.
  • Creating an action plan to apply MSP practices within your organisation.

Summary and Future Directions

Requirements

  • A solid grasp of project management fundamentals.
  • Practical experience within or supporting project and program environments.
  • Knowledge of organisational change concepts.

Target Audience

  • Current and aspiring programme managers.
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers.
  • Programme office staff, change managers, and delivery leads.

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