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Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing programmes from projects and understanding the added value of programme management
  • Core MSP principles and the concept of transformational flow
  • Overview of the programme lifecycle: from identification to definition and benefit management

Programme Governance and Organisation

  • Defining programme structures, roles, and responsibilities (including SRO, Programme Manager, and the Board)
  • Establishing and structuring the Programme Management Office (PgMO)
  • Frameworks for decision-making, reporting lines, and escalation paths

Vision, Blueprint and Benefits Management

  • Defining the strategic vision and desired outcomes
  • Designing the programme blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Approach

  • Developing the programme plan and delivery roadmap
  • Integrating workstreams and projects, including dependency and sequence management
  • Scheduling, resource planning, and capacity analysis

Stakeholder Engagement and Communications

  • Stakeholder analysis and development of engagement strategies
  • Planning communications and fostering change readiness
  • Mitigating resistance and strengthening sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, managing internal/external assurance, and preparing for audits
  • Developing contingency plans and decision support mechanisms

Financials, Benefits Realisation and Value Management

  • Constructing the business case and implementing financial governance
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Managing costs, forecasting, and re-baselining practices

Quality, Configuration and Change Control

  • Approaches to quality management within programmes
  • Configuration management and cross-project change control
  • Utilising standards, templates, and knowledge management to ensure repeatability

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, long-term sustainment, and operational acceptance
  • Executing closure activities: benefits review, lessons learned, and final documentation
  • Integrating outcomes into business-as-usual processes

Practical Workshop and Case Study

  • Scenario exercise: designing a programme governance model and benefits map
  • Group presentations with feedback from peers and instructors
  • Developing an action plan to apply MSP practices within your organisation

Summary and Next Steps

Requirements

  • A solid grasp of project management fundamentals
  • Professional experience within project or programme environments
  • Familiarity with organisational change management concepts

Target Audience

  • Programme managers and those aspiring to advance into programme leadership
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Programme office personnel, change managers, and delivery leads
 21 Hours

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