Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Duration 14 hours
Course Outline
Foundations of ChatGPT in Administrative Roles
- Distinguishing between tasks ChatGPT can and cannot automate
- Identifying prevalent administrative use cases
- Crafting precise prompts for routine activities
Efficient Writing Automation
- Drafting emails, internal notices, and public announcements
- Compiling summaries, meeting minutes, and follow-up communications
- Establishing standardized text responses for frequent inquiries
Document Refinement and Formatting
- Editing, reformatting, and restructuring content for clarity
- Transforming raw notes into professional documents
- Correcting grammatical, stylistic, and layout inconsistencies
Developing Templates and Administrative Tools
- Constructing reusable checklists, forms, and structural frameworks
- Drafting Standard Operating Procedures (SOPs) and compliance documents
- Automating the creation of repetitive documentation
Data Management and Basic Automation
- Organizing information derived from unstructured text
- Extracting critical data points and structuring them into tables
- Generating data-ready summaries for entry into reporting systems
Workflow Optimization and Task Management
- Drafting schedules, reminders, and step-by-step instructions
- Automating the creation of planning documents
- Supporting complex, multi-stage administrative processes
Safe and Ethical AI Application
- Recognizing AI limitations and mitigating common errors
- Properly managing confidential and sensitive information
- Maintaining accuracy and consistency in AI-generated outputs
Advanced Prompting Strategies
- Utilizing prompt patterns for recurring workflows
- Designing mini-automation sequences for high-frequency tasks
- Enhancing output quality through refined instruction sets
Conclusion and Future Recommendations
Requirements
- Familiarity with fundamental office procedures
- Proficiency with standard productivity software
- Confidence in managing digital documents
Target Audience
- Clerical support units
- Administrative coordinators
- Data entry personnel
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.