Course Outline
- What is my personal negotiating style?
recognizing your individual approach and its effect on negotiations
- Competitive or cooperative?
identifying the most suitable strategy to adopt
- The need for creativity and flexibility
exploring alternatives and resolving issues
- Expectation management
managing the initial and pre-negotiation phases effectively
- Non-verbal communication
utilizing body language to support verbal messages
- The importance of preparation
essential steps to take before starting the negotiation
- Shifting the balance of power
assessing the strengths and weaknesses of all involved parties
- Goals and objectives
defining what constitutes a good outcome and what is unacceptable
- Looking beyond demands to interests and concerns
uncovering the underlying motivations and priorities of the other party
- Identifying variables
determining what can be conceded at minimal cost and what to seek in exchange
- Making and justifying proposals
presenting and demonstrating value from the other party's perspective
- How to respond to proposals
explaining why certain terms are not viable and offering counter-proposals
- Use of questions
using conditional questions to explore solutions without committing firmly
- The bargaining process
exchanging concessions to reach mutually beneficial results
- Dealing with deadlock
strategies to help overcome impasses
- Responding to price challenges
techniques for maintaining your position
- Securing the deal
summarizing and closing the agreement to prevent costly misunderstandings
Requirements
Given the extensive practical components of this course, a minimum of four participants and two trainers is required.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept