Soft Skills Training in Uppsala

This live, instructor-led course on Uppsala (available online or on-site) is designed for entry-level office managers seeking to enhance their knowledge and proficiency in filing techniques and documentation management.

Upon completing this training, participants will be equipped to:

• Grasp the core principles of efficient filing systems.
• Master techniques for administering and overseeing both physical and electronic documents.
• Cultivate the ability to create, maintain, and archive records effectively.
• Leverage documentation best practices to boost organizational productivity.

This instructor-led, live training in Uppsala (online or onsite) is designed for beginner-level professionals who wish to explore fundamental ethical theories, develop ethical decision-making skills, and understand the role of protocol in maintaining integrity and professionalism.

By the end of this training, participants will be able to:

• Understand fundamental ethical theories and principles.
• Develop skills for ethical decision-making.
• Recognize the significance of protocol in professional settings.
• Learn to navigate ethical dilemmas and conflicts of interest.
• Understand the role of ethics and protocol in different industries.

This instructor-led, live training in Uppsala (online or onsite) is aimed at participants at all levels, including employees, team leaders, and HR professionals, who wish to understand workplace harassment, prevent it, and foster an inclusive and respectful workplace culture.

By the end of this training, participants will be able to:

• Understand what constitutes workplace harassment and its various forms.
• Identify behaviors that contribute to a respectful workplace.
• Respond effectively to harassment incidents.
• Recognize the legal and organizational policies surrounding harassment prevention.
• Promote a positive, inclusive, and respectful workplace culture.

This instructor-led, live training in Uppsala (online or onsite) is aimed at beginner-to-intermediate level hospitality staff who wish to enhance their skills for providing excellent service.

By the end of this training, participants will be able to:

• Gain knowledge and skills in formal etiquette, focusing on hosting, dining, and serving.
• Understand serving protocols and the rationale behind them, enabling staff to execute these guidelines proficiently.
• Improve customer service quality, and strengthen communication and interpersonal skills for better interaction with guests.
• Understand diverse cultural etiquettes and sensitivities, ensuring respectful and appropriate service to all guests.
• Handle unexpected situations and guest requests professionally and efficiently.

This instructor-led, live training in Uppsala (online or onsite) targets beginner-level team leaders and managers who wish to understand and utilize personality profiles to build stronger team cohesion, enhance communication, and manage team dynamics effectively.

Upon completion of this training, participants will be capable of:

• Enhancing team cohesion by understanding and utilizing diverse personality profiles.
• Effectively managing a range of personalities.
• Improving team communication and conflict resolution.
• Promoting psychological safety and a strong team identity.

This instructor-led, live training in Uppsala (online or onsite) is designed for beginner to intermediate-level professionals and managers who want to strengthen their critical thinking, decision-making, and problem-solving skills in both personal and professional settings.

Upon completion of this training, participants will be able to:

• Identify biases and logical fallacies in reasoning.
• Apply critical thinking techniques to real-world scenarios.
• Improve decision-making processes through structured analysis.
• Enhance problem-solving strategies for complex situations.

This instructor-led, live training in Sweden (online or onsite) is designed for team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively.

By the end of this training, participants will be able to:

• Obtain a strengthened understanding among team members through better knowledge of their behavior preferences and communication, strengths, needs, and work motivators.
• Discovery of team strengths and how to utilize them to increase efficiency in achieving goals.
• Find solutions to cooperation challenges, enabling the team to work more effectively.
• Increase job satisfaction for team members through analysis of how each can better utilize their strengths, and potential, and minimize stress factors at work.
• Have more effective diversity management in the team and better task alignment to people through discovering team members' strengths, preferences, and motivators and discussing individual employee reports.
• Have a better understanding of the management style of the leader through discovering their leadership profile and its impact on the team.

This instructor-led live workshop in Uppsala (available online or onsite) is designed for business professionals looking to integrate mindfulness into their work setting to improve productivity, leadership, and well-being.

By the end of this session, participants will be able to:

• Understand the scientific basis and fundamental principles of mindfulness.
• Build self-awareness to strengthen decision-making and leadership capabilities.
• Enhance focus, productivity, and emotional intelligence.
• Navigate workplace stress, uncertainty, and high-pressure situations effectively.
• Promote a positive and collaborative organizational culture.
• Leverage mindfulness techniques to support creativity and problem-solving.

This instructor-led, live training in Uppsala (online or onsite) is aimed at beginner-level HR professionals and team leaders who wish to develop effective reskilling and upskilling strategies to prepare their workforce for the evolving demands of the technology sector.

By the end of this training, participants will be able to:

• Learn the tools and strategies to identify skills gaps and design impactful reskilling and upskilling initiatives.
• Foster a culture of continuous learning to adapt to the rapid changes in the technology sector.
• Implement effective measurement and feedback mechanisms to ensure ongoing program alignment and success.

This instructor-led, live training in Uppsala (online or on-site) targets intermediate to advanced commercial management professionals looking to strengthen their interpersonal and decision-making abilities for better business results.

By the end of this training, participants will be able to:

• Enhance customer interactions through anticipation, assertive communication, and market knowledge.
• Strengthen teamwork, adaptability, and problem-solving skills.
• Develop effective decision-making, disciplined execution, and delegation techniques.
• Improve negotiation, innovation, and change management skills.

Delivered as an instructor-led, live training in Uppsala (online or onsite), this program targets beginner to intermediate-level trainers, team leaders, and HR professionals who aim to refine their training delivery, engage learners effectively, and maximize learning retention.

Upon completion of this training, participants will be able to:

• Comprehend the role and responsibilities of an effective trainer.
• Apply adult learning principles to enhance knowledge retention.
• Utilize various learning styles to engage diverse audiences.
• Develop structured training programs with clear objectives.
• Enhance verbal and non-verbal communication for better engagement.
• Implement interactive teaching strategies and classroom management techniques.
• Provide constructive feedback and evaluate training effectiveness.

This corporate hackathon empowers cross-functional teams, including departmental staff and IT specialists, to apply AI to their specific operational challenges and leave with functional solutions. The program integrates two preliminary discovery sessions for tool familiarization, a focused 24-hour sprint, and a final pitch to management. By the conclusion, every team will possess a working solution alongside a strategic plan for immediate implementation in the week following the event.

Delivered as an instructor-led, live training session in Uppsala, this course is designed for mixed teams from various departments and IT who wish to experiment with AI on their own problems and take away practical, working solutions.

Upon completion of this training, participants will be able to:

• Reframe departmental problems and bottlenecks into actionable, solvable challenges
• Demonstrate familiarity with eight to ten AI tools and select the most appropriate one for specific tasks
• Collaborate in small teams to build functional solutions
• Assess solutions based on business benefit and feasibility
• Effectively present results through a pitch
• Establish a concrete plan for application in the upcoming week

Course Structure

• Duration: Two on-site days (incorporating a 24-hour sprint) complemented by two pre-event discovery sessions
• Interactive training featuring a dedicated trainer, facilitated discussions, and hands-on exercises focused on participants' actual use cases
• Pre-event Outcome: Challenges, tool selections, and success criteria are established.
• Day 1 Outcome: Each team defines a refined challenge and develops an initial working prototype.
• Day 2 Outcome: Each team presents a working solution, delivers a pitch, and finalizes a usage plan for the following week.

Course Customization Options

• Please contact us to discuss and arrange customized training tailored to this course.

This instructor-led, live training (online or onsite) is targeted at team leaders and middle managers who aim to adopt AI safely and effectively by addressing the human factors that drive success: trust, accountability, decision habits, and psychological safety.

Upon completion of this training, participants will be able to:

• Define when to use AI and when not to (stop rules).
• Verify AI outputs with practical standards (red flags, secondary sources).
• Establish accountability and escalation triggers.
• Develop team agreements and a 30-day adoption plan.

This practical workshop is customized to the specific workflows of your team, utilizing the AI platform already sanctioned within your organization. The session focuses on effective prompting strategies, establishing persistent configurations such as projects and custom assistants, file management, and secure usage practices. By the end of the session, your team will have developed a shared library of prompts and successfully resolved real-world tasks from your daily operations.

This live, instructor-led training in Uppsala is ideal for teams in case management, specialized departments, research, or IT support who possess initial familiarity with AI and seek to enhance the quality of their outputs.

Upon completion of this training, participants will be equipped to:

• Grasp the internal model mechanics during prompting and understand why AI models may generate fabricated details
• Craft precise instructions incorporating role, task, context, examples, formatting requirements, and constraints
• Decompose complex tasks and refine outcomes through targeted adjustments
• Implement persistent setups using instructions, memory features, projects, and custom assistants
• Manage files, scanned documents, spreadsheets, and research assignments effectively
• Validate results, re-verify calculations, and ensure data protection
• Create and secure reusable templates for the wider group

Course Format

• Duration: One day (7 hours) or two sessions of 4 hours each, delivered online or on-site, accommodating up to 15 participants
• An interactive learning experience featuring live trainer guidance, discussions, and hands-on exercises based on your specific use cases
• Deliverable for Block 1: Each participant will possess at least one validated template applicable to their individual work
• Deliverable for Block 2: Each team will leave with a shared prompt library, a collaborative project setup, and two completed tasks derived from actual daily work

Customization Options

• To request a tailored version of this training, please reach out to us to discuss your requirements.

Browser-based AI agents can autonomously browse web pages, benchmark vendors, and complete forms on a user's behalf. This one-day course explores leading tools including ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet. It focuses on identifying appropriate use cases while addressing critical risks, such as hidden instructions embedded in web content. Throughout the session, participants will delegate two real-world tasks, validate the outputs, and establish internal guidelines for team adoption.

Designed for specialist users, assistants, and researchers, this instructor-led live training in Uppsala helps professionals delegate repetitive web-based workflows to AI agents.

Upon completion, participants will be equipped to:

• Grasp the mechanics of how browser agents parse pages, navigate links, and populate forms
• Differentiate between the capabilities of ChatGPT Agent and Atlas, Claude in Chrome, and Perplexity Comet
• Identify ideal applications, ranging from market research to comparative analysis and form completion
• Craft precise instructions that include clear objectives, boundaries, and verification checkpoints
• Identify and mitigate security risks, particularly prompt injections via hidden web page instructions
• Develop a standardized framework for team-wide usage

Course Format

• Duration: One day (7 hours)
• Interactive, hands-on sessions led by a trainer, featuring discussions and exercises tailored to participants' specific use cases
• Day 1 Outcome: Each participant will have successfully delegated two tasks to a browser agent, verified the results, and established a set of rules for team implementation.

Customization Options

• For tailored training requirements based on this curriculum, please contact us to discuss customization.

This course provides a thorough and practical overview of burnout, addressing one of the most significant challenges in today’s work environment. Attendees will examine the distinction between stress and burnout, identify individual and professional risk factors, and learn to detect early warning signs of fatigue—both in themselves and in their colleagues.

Through guided reflection, self-assessment instruments, and collaborative discussions, the programme fosters greater self-awareness, resilience, and personalised coping mechanisms. It also underscores the importance of organisational and leadership roles in establishing a supportive atmosphere that averts burnout and enhances psychological health.

The session integrates theoretical knowledge, self-diagnosis, and hands-on exercises to ensure each participant departs with a concrete plan for sustaining equilibrium and vitality in their career.

A Customer Care course is designed to educate participants on the fundamentals of providing exceptional service and care to customers. It focuses on treating customers with respect and kindness, building an emotional connection, and ensuring their satisfaction and loyalty. These courses cover a range of topics, including communication skills, time management, de-escalation techniques, and industry best practices. Through real-life examples and practical exercises, learners gain insights into effectively handling customer inquiries, complaints, and feedback. The aim is to equip individuals with the necessary skills to deliver professional, helpful, and high-quality service across various customer interaction points, enhancing the overall customer experience.

Change management is a process aimed at effectively implementing change within an organization to achieve desired goals and adapt to a changing environment. It requires understanding the reasons why change is necessary and identifying areas requiring modification, along with clearly defining the goals and benefits the change should bring. Change management is a dynamic process that requires flexibility, openness to feedback, and readiness to adjust strategies depending on people's reactions and changing conditions. It is also crucial to understand that changes are not always easy, so it is important to create a plan that considers both organizational goals and individual needs during the change process.

Beyond standard chat, ChatGPT offers projects, custom GPTs, deep research, connectors, and an agent mode. This two-day program guides users from daily interactions to collaborative projects, custom GPTs, and complex multi-step workflows, establishing clear team guidelines. Throughout the session, participants apply concepts using their own anonymized work materials.

Designed for employees and teams using ChatGPT Plus, Business, or Enterprise, this instructor-led, live training in Uppsala helps you transition from simple chats to advanced projects, custom GPTs, and agent-based automation.

Upon completion, participants will be equipped to:

• Differentiate between ChatGPT’s models, subscription tiers, and data protection features
• Consistently improve output quality through custom instructions, memory management, and project structures
• Process files, tables, and datasets, validating results for accuracy
• Edit documents in Canvas and generate visual assets for presentations
• Create code-free custom GPTs and deploy them across the workspace
• Leverage deep research, connectors, and the ChatGPT agent to handle multi-step assignments
• Establish boundaries, approval workflows, and usage policies for the team

Course Structure

• Duration: Two days (seven hours per day)
• Interactive learning with expert instruction, discussions, and hands-on exercises tailored to participants' real-world scenarios
• Day 1 Outcome: Each attendee will possess personal standing instructions, a validated data analysis, and a refined document derived from their daily workflow
• Day 2 Outcome: Each attendee will have created a project, a shared custom GPT, and a verified research piece; the team will understand agent capabilities, connector integration, and internal usage rules

Customization Options

• Contact us to discuss tailoring this training to your specific organizational needs

Project management within Microsoft 365 often involves coordinating across Teams, Planner, Lists, and SharePoint, with a significant portion of effort dedicated to status updates and follow-up actions. This one-day workshop demonstrates how Copilot and AI agents can streamline status reporting, facilitate meetings, manage tasks, and identify potential risks. Participants will develop a project knowledge agent and create a mock-up solution for a real-world project challenge.

This live, instructor-led training in Uppsala is designed for project managers, PMO staff, team assistants, and project members who operate within the Microsoft 365 ecosystem, specifically using Teams, Planner, Lists, and SharePoint.

Upon completing this training, participants will be able to:

• Categorize the different agents available in Microsoft 365 for project-specific tasks
• Draft status reports from emails, meeting notes, and lists using Copilot
• Leverage agents in Teams and Planner to optimize meeting management and task tracking
• Develop a project knowledge agent incorporating documents, lessons learned, and key contacts
• Identify risks and potential delays at an earlier stage
• Create and present a mock-up solution addressing a specific project issue

Course Structure

• Duration: 1 day (7 hours)
• Interactive sessions featuring a trainer, group discussions, and hands-on exercises focused on participants' specific use cases
• Day 1 Deliverable: Each participant will leave with a generated status report, a tested project knowledge agent, and a presented mock-up for a real project problem.

Customization Options

• Contact us to discuss and arrange a customized training experience tailored to your needs.

The Critical Thinking in the Workplace workshop is a hands-on, interactive program built to equip professionals with the skills to scrutinise information with greater precision, test underlying assumptions, pinpoint root causes of issues, and make more robust decisions.

Learners acquire a structured methodology for critical thinking that is directly applicable to daily operational challenges, ranging from dissecting complex issues and vetting evidence to formulating alternative strategies and reaching logically sound conclusions.

By integrating analytical reasoning, problem-solving, creative ideation, and decision-making, this programme provides a comprehensive skill set. Through practical exercises, facilitated discussions, and industry-specific case studies, participants apply these skills to their specific roles. Whenever feasible, the training is tailored to incorporate the client’s actual business challenges and real-world workplace scenarios.

Effective public speaking goes beyond speaking with confidence or making visually appealing slides. It also involves making thoughtful choices about what to communicate, what to omit, what deserves focus, and how to tailor the message to the audience and context.

This hands-on two-day course builds the skills needed to prepare and deliver presentations that are clear, focused, and engaging. Participants will learn how to pinpoint the core message, sift and prioritise information, avoid unnecessary detail, and make sure key points are not missed.

The course blends communication principles with practical presentation methods, covering audience analysis, message structure, slide design, storytelling, confident delivery, managing nerves, and responding to questions and difficult audiences.

Throughout the training, participants will engage with realistic presentation scenarios and exercises designed for immediate application of the techniques.

Format

The training combines:

• Interactive lectures and guided discussions.
• Practical individual and group exercises.
• Analysis of presentations and examples.
• Brief presentation practice sessions.
• Role-play and audience scenarios.
• Structured feedback from the trainer and peers.
• Practical application to participants' own presentation contexts.

Learning Outcomes

By the end of the course, participants will be able to:

• Determine the purpose and intended outcome of a presentation before developing its content.
• Differentiate between information that is essential, useful, and unnecessary for a specific audience.
• Prioritise information and decide what merits attention and what should be left out.
• Avoid both information overload and missing critical information.
• Articulate a clear central message.
• Organise presentations so the information is easy to follow and retain.
• Adapt the same information to different audiences and settings.
• Create effective openings, transitions, and conclusions.
• Design slides that aid understanding rather than compete with the speaker.
• Use voice, body language, and presentation language more effectively.
• Build confidence and manage nervousness when presenting.
• Use storytelling, examples, and interaction to boost engagement.
• Respond effectively to questions, objections, interruptions, and challenging au

This instructor-led, live training in Uppsala (available online or onsite) is designed for teams aiming to assess, manage, and evaluate both individual and collective emotional intelligence.

By the end of this training, participants will be able to:

• Measure individual EQ to optimize interactions with colleagues.
• Interpret others' emotions and behavioral styles to strengthen team relationships.
• Leverage emotional intelligence to foster a positive, productive work environment.
• Apply emotional intelligence strategies to effectively navigate change and resolve conflict.

This instructor-led, live training in Uppsala (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level individuals who wish to provide practical tools for navigating conflicts, delivering constructive feedback, and maintaining professional authority under pressure. This training is specifically crafted to help professionals bridge the gap between technical expertise and interpersonal influence, ensuring their ideas are not just heard, but understood and acted upon.

By the end of this training, participants will be able to:

• communicate clearly and consistently,
• adapt communication to the recipient,
• handle difficult conversations,
• build authority through communication,
• effectively convey complex information.

This hands-on training in Uppsala is designed to cultivate robust interpersonal capabilities. It explores emotional intelligence, effective communication techniques, and conflict resolution strategies, empowering you to strengthen relationships with colleagues, stakeholders, and customers.

Organizations such as Pfizer, Hewlett Packard, Dell EMC, and VMware have leveraged this programme to develop a more balanced influencing style and build resilient, adaptive responses to workplace challenges. Whether your goal is to create high-performing work teams, consistently win contracts through expert pitching, successfully negotiate optimal terms, or systematically build shareholder value, this programme provides the behavioral precision and strategic alignment needed to drive measurable impact.

Participants will move beyond foundational communication into advanced influence architecture, learning to calibrate their style, navigate resistance, secure commitments, and scale collaborative impact across complex organizational networks.

Known as the Fishbone or Cause-and-Effect diagram, the Ishikawa Diagram was developed by Kaoru Ishikawa. This tool is designed to visually map potential causes of a specific event or problem, helping to analyze the factors contributing to a particular issue. Its structure resembles a fish skeleton, earning the name 'Fishbone,' and allows for the systematic identification and organization of root causes. It is especially valuable in product development and quality management, where pinpointing fundamental issues is critical. Teams use the Ishikawa Diagram to brainstorm and categorize causes—such as methods, machinery, materials, manpower, and environment—to uncover the root of quality or performance problems.

Cultural differences can significantly impact teamwork. Different cultures may prefer different communication styles, such as direct, indirect, expressive, or evasive. This can lead to variations in how messages are interpreted. Gestures, tone of voice, and word choice can have different meanings across cultures. What is acceptable in one culture might be offensive in another. Different cultures may have varying approaches to hierarchy in the workplace. Some cultures may be more hierarchical, with decisions made by individuals at higher levels. Cultures differ in their approach to working hours and punctuality. Some cultures may value punctuality more, while others may be more flexible. Different cultures may have varying approaches to conflict. Some may avoid confrontation, while others may prefer open conflict resolution. In some cultures, decisions are made after team consultations and discussions, while in others, decisions are made by a single leader. Different cultures have different perceptions and approaches to diversity. It is important to build awareness and respect for cultural differences in the workplace. In teamwork, understanding and respecting cultural differences is crucial. Building an atmosphere of open communication, respect, and flexibility in accepting diversity can help manage cultural differences and create an effective work environment. This also opens doors to leveraging diversity through diverse perspectives and ideas.

Lovable converts natural language prompts into web applications, proving invaluable for creating internal tools, forms, dashboards, and prototypes. This one-day course explores the interface, prompting techniques, database setup, login configuration, and publishing workflows. Participants will conclude the session with a live, published app and a started personal project. No coding skills are prerequisites.

Taught by Tim Jamboula, an official Lovable and Cursor Ambassador.

This live, instructor-led training in Uppsala targets specialist users, project leaders, founders, and teams aiming to independently develop internal tools, forms, dashboards, or prototypes.

By the end of this program, participants will be capable of:

• Comprehending AI-assisted construction and recognizing appropriate use cases for Lovable
• Efficiently operating the interface, encompassing Plan, Build, and Visual Edits
• Implementing five core prompting principles
• Establishing databases, user authentication, storage, and connectors
• Securing and publishing apps using integrated security scans
• Launching a personal use case and understanding the roadmap forward

Course Format

• Duration: 1 day (7 hours)
• Engaging, interactive training involving collaborative discussion and practical exercises based on individual needs
• Outcome, Day 1: Each attendee will have a deployed application featuring a database, login, and live URL, plus a commenced personal use case.

Customization Options

• Interested in a customized version of this course? Please reach out to schedule.

By creating interactive prototypes within hours, teams can move beyond static mockups during discovery and stakeholder reviews. In this intensive one-day course, product managers and designers learn to generate design variants, map design systems, facilitate live reviews, and streamline the transition to development. Each participant leaves with a functional prototype for a feature from their own portfolio.

The session is led by Tim Jamboula, an official Lovable Ambassador and Cursor Ambassador.

This instructor-led, live training in Uppsala is designed for: Product managers, product owners, UX, UI, and service designers, as well as discovery teams.

Upon completing this training, participants will be equipped to:

• Navigate the journey from initial brief to interactive prototype within a single session
• Develop multiple variants in parallel and iterate based on user feedback
• Define design systems, components, and brand guidelines within Lovable
• Conduct stakeholder reviews using working prototypes with real-time adjustments
• Determine the optimal timing for handover and prepare comprehensive development documentation

Course Format

• Duration: 1 day (7 hours)
• Interactive instruction featuring guided discussions and hands-on exercises focused on participants' specific use cases
• Day 1 Outcome: Participants will possess a clickable prototype for their chosen feature, a saved design system, and a handover document ready for the development team.

Customization Options

• Contact us to discuss and arrange a customized training experience for this course.

This two-day intensive program guides teams from a concise brief to a validated, published initial release. The curriculum encompasses creating prototypes, configuring data and user roles, engaging in live iteration with stakeholders, conducting user testing, addressing security protocols, managing deployment, and facilitating the transition to engineering teams. Throughout the session, participants apply the concepts to their own specific use cases.

The course is led by Tim Jamboula, who serves as an official Ambassador for both Lovable and Cursor.

Designed as an instructor-led, live experience in Uppsala, this training is tailored for product teams, innovation managers, founders, and departments aiming to transform initial concepts into tested prototypes and functional first versions.

Upon completion, participants will have acquired the capability to:

• Develop interactive prototypes based on brief requirements
• Refine prototypes in real-time alongside stakeholders
• Configure data structures, user roles, authentication, and integrations
• Conduct testing with actual users and incorporate their feedback
• Establish security measures, deployment processes, and operational readiness for an initial release
• Strategize the transition to a development team

Course Structure

• Duration: Two days (seven hours per day), with a cohort size of 6 to 12 participants
• An interactive learning environment featuring live instruction, discussion, and practical exercises focused on participants' specific projects
• Day 1 Deliverable: Each participant possesses a prototype equipped with a database and login functionality, refined through a simulated stakeholder review session.
• Day 2 Deliverable: Each participant holds a published, tested initial version of their project, accompanied by a comprehensive handover documentation.

Customization Options

• For inquiries regarding a tailored training experience for this course, please reach out to us to discuss arrangements.

Microsoft 365 Copilot is embedded in Outlook, Teams, Word, Excel, and PowerPoint, operating with data that users are already permitted to access. This course demonstrates how to craft effective prompts, validate outcomes, and leverage Notebooks, Pages, and agents. Participants will conclude the course by building their first FAQ agent on a SharePoint knowledge base.

This instructor-led, live training in Uppsala is designed for employees and departments using Microsoft 365 Copilot, accommodating both beginners and advanced users.

By the end of this training, participants will be capable of:

• Distinguishing between Copilot Chat and the Copilots in Outlook, Teams, Word, Excel, and PowerPoint
• Understanding the data Copilot accesses and how permissions are applied
• Drafting emails, managing meetings, and creating reports and presentations using Copilot
• Analyzing Excel data and verifying the accuracy of results
• Prompting effectively and refining responses when the initial output is insufficient
• Utilizing Notebooks, Pages, and the Researcher and Analyst agents
• Creating a simple FAQ agent based on a SharePoint knowledge base

Course Format

• Duration: 2 days (7 hours each), also available as a learning journey in 2-hour sessions
• Interactive training with a trainer, including discussions and hands-on exercises focused on participants' own use cases
• Day 1 Outcome: Each participant will have implemented at least one use case in the apps and saved two prompts for their personal work.
• Day 2 Outcome: Each participant will have a notebook, a verified Researcher result, and a tested FAQ agent. Each group will have presented a solution idea with a mock-up.

Customization Options

• To request a customized training for this course, please contact us to arrange details.

This instructor-led, live training in Uppsala (online or onsite) is designed for managers and executives who want to implement the right tools, skills, and methodologies to manage distributed teams.

By the end of this training, participants will be able to:

• Analyze remote leadership frameworks and structures to successfully transition to a remote working model.
• Foster trust, set clear objectives, cultivate culture, and enhance teamwork to build a productive and effective distributed team.
• Leverage existing tools and technologies to enhance virtual communication and collaboration.
• Apply goal-setting and project management techniques to evaluate the performance of remote teams.

Effective research extends beyond receiving quick answers; it requires the careful selection, verification, and documentation of sources. This course explores Perplexity Spaces, deep research capabilities, Labs, and the Comet browser, placing particular emphasis on rigorous source checking. Upon completion, participants will have created a dedicated Space, produced a verified research output, and established a template for recurring tasks.

This live, instructor-led training in Uppsala is designed for employees who engage in regular research activities, such as those in procurement, project management, knowledge management, executive assistance, and specialist departments.

Upon completing this training, participants will be able to:

• Comprehend how Perplexity executes searches, selects sources, and synthesizes answers
• Construct precise research assignments defined by specific questions, source parameters, exclusions, and output formats
• Systematically validate sources and identify citation inaccuracies
• Configure Spaces using custom instructions and files for specific topics or team needs
• Leverage deep research and Labs to generate comprehensive reports and data tables
• Utilize the Comet browser securely for web-based research and task execution

Course Format

• Duration: 1 day (7 hours)
• Interactive sessions featuring a trainer, discussions, and hands-on exercises tailored to participants’ specific use cases
• Day 1 Outcome: Each participant will have an established Space, a verified research piece with cited sources, and a reusable template for recurring research tasks.

Customization Options

• To arrange a customized training session for this course, please reach out to us for scheduling.

Stakeholder engagement and management refers to the process of actively engaging, building positive relationships with, and effectively managing individuals or groups who have an interest in or are affected by a project, initiative, or organisation. Stakeholders are individuals, groups, or organisations that can influence or be impacted by the project. They may include employees, clients, suppliers, the local community, business owners, regulators, or other groups with an interest in or influence over the project or activity. Stakeholder management involves identifying stakeholders, understanding their needs, expectations, and impact on the project or organisation, as well as building and maintaining effective relationships.

This instructor-led, live training (available online or onsite) is tailored for professionals eager to understand stress dynamics, learn practical strategies for managing stress, and apply techniques that enhance well-being at work.

By the end of this training, participants will be able to:

• Identify personal and workplace stressors.
• Distinguish between productive and negative stress.
• Apply practical techniques to reduce and manage stress.
• Develop resilience through empowerment exercises.

This instructor-led live training in Uppsala (online or onsite) is aimed at team leaders and team members who wish to improve the way in which they communicate, collaborate and relate to each other. By following a series of practices, teams can enhance these skills, leading to more productive work and a happier work life.

By the end of this training, participants will be able to:

• Identify and address common problems in how they communicate and respond to others at work.
• Improve the efficiency with which work is carried out as a team.
• Understand the individual as well as the collective needs of a team so as to better manage and direct their efforts.
• Understand the meaning and importance of emotional intelligence as an indicator and guide to improve human relations at work.

This hands-on training is designed to assist participants in gaining a deeper understanding of their time usage and workload, thereby enhancing their overall productivity in daily professional tasks.

The course is founded on the principle that time is a finite resource, emphasizing a shift from reactive work habits to a more structured methodology centred on planning and prioritisation.

Our services are delivered online to clients worldwide in collaboration with a growing international partner network. Our transformational 10-week, group-based learning programs are designed to inspire and empower managers. They are facilitated by expert facilitators and coaches, conveniently delivered online to fit seamlessly into the daily workflow…

By the end of this training, participants will have developed the following skills:

EMOTIONAL INTELLIGENCE
Teams are only as strong as the human relationships that exist between people.

COACHING
Essential skills for leaders to be influential and get the best from their people.

LEADERSHIP
Management is about task and process. Leadership is about people and growth.

CULTURE
Sustained engagement builds the habits and norms of a high-performing team.

TEAMS
A group of individuals is not a team. Good leaders build great teams.

This 1-1 live training (online) in Uppsala is designed for anyone seeking greater structure and efficiency in their professional life.

Upon completion of this training, participants will be equipped to:

• Maximize their potential.
• Manage their time effectively.
• Regain their focus.
• Plan their week with precision.
• Handle stress efficiently.