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Kursplan
Beginner Level – Understanding AI and Getting Started with ChatGPT
Introduction to Artificial Intelligence
- What is Artificial Intelligence (AI)?
- Key concepts: machine learning, deep learning, and natural language processing
- Real-world AI applications in business and everyday life
Large Language Models (LLMs) and ChatGPT
- Understanding how LLMs work
- Overview of ChatGPT and its core functionalities
- Exploring ChatGPT versions and their differences
Getting Started with ChatGPT
- Accessing ChatGPT and navigating the interface
- Understanding prompts, responses, and model context
- Crafting your first prompts: basic use cases and limitations
Practical Applications for Everyday Tasks
- Using ChatGPT for writing, summarizing, and brainstorming
- Creating templates, emails, and reports with ChatGPT
- Applying ChatGPT for scheduling and communication support
Responsible Use and Best Practices
- Understanding bias, data privacy, and ethical use
- Setting expectations for accuracy and verification
- Hands-on practice: AI-assisted decision-making exercises
Intermediate Level – Boosting Productivity with ChatGPT
Prompt Engineering and Optimization
- Designing structured prompts for predictable outcomes
- Using examples, roles, and constraints effectively
- Improving and refining ChatGPT responses through iterations
Integrating ChatGPT with Productivity Tools
- Connecting ChatGPT with Google Workspace (Docs, Sheets, Gmail)
- Integrating ChatGPT with Microsoft 365 (Word, Excel, Teams)
- Automating document generation, meeting notes, and task tracking
Applications in Agile and Technical Workflows
- Generating and refining user stories and acceptance criteria
- Drafting sprint documentation and retrospectives
- Assisting with backlog refinement and task estimation
Collaborative Workflows with AI
- Team-based prompting and feedback cycles
- Building a shared AI knowledge base
- Group projects: real-world AI-assisted task simulation
Hands-on Practice and Use Cases
- ChatGPT as a meeting assistant
- ChatGPT as a writing coach
- ChatGPT as a brainstorming partner for process improvement
Advanced Level – Customization, Integration, and Governance
AI Applications in Development and Data Projects
- Generating and refactoring code with ChatGPT
- Using ChatGPT for API documentation and testing scripts
- Applying ChatGPT for SQL queries and data analysis support
Customizing and Extending ChatGPT
- Creating Custom GPTs for organization-specific use cases
- Using plugins and integrations for enhanced functionality
- Exploring the OpenAI API for automation and workflows
Security, Ethics, and Governance
- Establishing corporate AI usage policies
- Data security and responsible AI implementation
- Compliance with privacy and regulatory requirements
Building AI-Driven Solutions
- Designing AI-powered productivity dashboards
- Integrating ChatGPT with business systems via APIs
- Automation use cases: reports, data validation, and analysis
Capstone Project: AI in Action
- Defining a real organizational challenge
- Designing and implementing an AI-based solution using ChatGPT
- Presentation and peer feedback
Summary and Next Steps
Krav
- An understanding of general computer usage
- Experience with text-based tools or office applications
- Familiarity with online collaboration platforms
Audience
- Administrative professionals
- Technical staff
- Project managers and developers
42 timmar
Vittnesmål (4)
Jag uppskattade verkligen sättet på vilket utbildaren presenterade allt. Jag förstod allt även om Finance inte är mitt område, han såg till att alla deltagare var på samma sida medan han håller reda på tiden som återstod. Övningarna var placerade på bra intervaller. Communication med deltagarna fanns alltid där. Materialet var perfekt, varken för mycket eller för lite. Han förklarade väldigt bra lite mer komplicerade ämnen så att alla kunde förstå.
Diana
Kurs - ChatGPT for Finance
Maskintolkat
Ämnet och hur det presenterades.
Mark Mackintosh - IUM Insurance
Kurs - ChatGPT for Executives
Maskintolkat
Jag gillar hur Sonia interagerar med publiken, hon gjorde webbinariet levande och inte tråkigt som andra webbinarier. Jag blev också överraskad av ChatGPT och imponerar verkligen.
NURUL FARIHAH BINTI ABD MALEK - HRD CORP
Kurs - ChatGPT for Accounting
Maskintolkat
Practical examples in Insurance
