Kursplan
- Kundtyper och befintliga kundrelationer
- "Den sympatiska organisationen"
- CRM Toolkit
- Identifiera korsförsäljningsmöjligheter
- Att uppnå CRM
- Individuella handlingsplaner för att förbättra resultat
Vittnesmål (3)
Joe var fantastisk, verkligen engagerande och kunde sin sak. Bra session, tack igen!
Cerys - Urenco
Kurs - Customer Relationship Management (CRM)
Machine Translated
It was a very informative session and we came away with lots of useful improvement ideas to implement within our business. Joe was engaging and led discussions and activities well - the activities and topics covered were really interesting and we all learned a lot. It was a course that was also applicable to and useful for everyone, as there were a range of people in the room.
Emily Ferris - Urenco
Kurs - Customer Relationship Management (CRM)
It gave me a new perspective on CRM the last time I had training on this was 10 years ago and this was a brilliant opportunity to refresh and see some new skills